Michael Auffret's Location
Liège, Walloon Region, Belgium
Michael Auffret's Work
- Operating Standards and Performance Director @ VOO
- Head of Performance Ops - B2C @ VOO
- Head of Quality and Content B2C @ VOO
- Consultant Interne @ BELCCO - Liège. Member XL Group
- Account Management - Project Manager @ Sitel UK & Ireland
- Accout Management - Quality Manager @ Sitel UK & Ireland
- Training and Quality Manager @ Sitel UK & Ireland
- Responsable Opérationnel @ Sitel UK & Ireland
Michael Auffret's Education
- Saint-Exupéry La Rochelle
BTS commerce international (BTS Commerce International)
1998 - 2000
Michael Auffret's Skills
- Customer Experience
- Six Sigma
- Quality Management
- BPO
- Gestion du temps
- Centre Dappel
- Call Center
- Centre d'Appel
- Customer Satisfaction
- Process Excellence
Michael Auffret's Summary
Michael Auffret, based in Liège, Walloon Region, Belgium, is currently a Operating Standards and Performance Director at VOO, bringing experience from previous roles at VOO, BELCCO - Liège. Member XL Group and Groupe Acticall - Sitel. Michael Auffret holds a 1998 - 2000 BTS commerce international in BTS Commerce International @ Saint-Exupéry La Rochelle. With a robust skill set that includes Customer Experience, Six Sigma, Quality Management, BPO, Gestion du temps and more, Michael Auffret contributes valuable insights to the industry. Michael Auffret has 5 emails on RocketReach.
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