Michael Auffret Email & Phone Number
Business Performance Analytics Manager @ Orange
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Michael Auffret Location
- Hannut, WAL, BE
Michael Auffret Work
- Business Performance Analytics Manager @ (July 2025 - Present)
- Operating Standards and Performance Director @ (June 2023 - July 2025)
- Operating Standards and Performance Director @ (October 2020 - May 2023)
- Head of Performance Ops - B2C @ (February 2019 - October 2020)
- Head of Quality and Content B2C @ (September 2017 - January 2019)
- Consultant Interne @ BELCCO - Liège. Member XL Group (March 2017 - July 2017)
- Account Management - Project Manager @ (January 2015 - February 2017)
- Accout Management - Quality Manager @ (November 2013 - December 2014)
- Training and Quality Manager @ (January 2006 - November 2013)
- Responsable Opérationnel @ (September 1999 - September 2006)
Michael Auffret Education
- Saint-Exupéry La Rochelle
BTS commerce international (BTS Commerce International)
1998-2000
Michael Auffret Skills
- Amélioration continue
- Assurance qualité
- COPC
- CRM
- Call Center
- Call Centers
- Centre d'appel
- Centre d’appel
- Centres d'appel
- Change Management
- Contact Centers
- Customer Experience
- Customer Satisfaction
- Expérience client
- Externalisation des processus d'affaires
- Gestion d'équipe
- Gestion de la qualité
- Gestion de la relation client (CRM)
- Gestion de projet
- Gestion des prestations de service
- Gestion du service client
- Gestion du temps
- Gestion d’équipe
- Gestion équipe de travail
- Inbound Marketing
- Management des processus
- Offshoring
- Operating model
- Opérations de service clients
- Outsourcing
- Prestation de service
- Process Excellence
- Process Management
- Quality Assurance
- Quality Management
- Relation client
- SLA
- Satisfaction du client
- Service Delivery
- Service client
- Service clientèle
- Service-level agreement
- Six Sigma
- Stratégie
- Team Management
- Travail d'équipe
- Télécommunications
- Workforce Management
- BPO
- Centre Dappel
- Service Level Agreement
- Gestion De La Relation Client Crm
Michael Auffret Summary
- Michael Auffret, based in Hannut, WAL, BE, is currently a Business Performance Analytics Manager at Orange. Michael Auffret brings experience from previous roles at Orange and VOO. Michael Auffret holds a 1998 - 2000 BTS commerce international in BTS Commerce International @ Saint-Exupéry La Rochelle. With a robust skill set that includes Amélioration continue, Assurance qualité, COPC, CRM, Call Center and more. Michael Auffret has 3 emails and 2 mobile phone numbers on RocketReach.
Looking for a different Michael Auffret?
Find contact details for 700 million professionals.
Others Named Michael Auffret
Michael Auffret
Business Performance Analytics Manager
Hannut, WAL, BE
Michael Auffret
Directeur commercial
Ivry-sur-Seine, FR
Top Orange Employees
Adrienne Jan
CEO @ Orange Cloud
Paris, FR
Bruno Chomel
CIO Orange France
Paris, FR
Arnaud Alvarez
Chief Commercial Officer (CCO), Viaccess-Orca
Courbevoie, FR
Vincent Bouyer
CFO @ Orange Wholesale
Bordeaux, FR
Le Frédéric
Chief Product Officer
Rennes, FR
Jean-Marie Culpin
CMO Europe
Paris, FR
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co