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Michael Ashcraft Location
Salt Lake City, UT, US
Michael Ashcraft Work
Assistant Front Desk Manager @ (June 2025 - Present)
Operations Manager @ (October 2022 - May 2025)
Training Facilitator @ (March 2021 - October 2022)
Vacation Ownership Specialist @ (March 2020 - February 2021)
Vacation Ownership Advisor @ (February 2017 - March 2020)
Front Desk @ (February 2022 - October 2023)
Operations Supervisor @ (February 2015 - February 2017)
Sales Associate and Cashier @ (May 2011 - February 2015)
Front Desk @ Skills Fitness (September 2015 - July 2016)
Michael Ashcraft Education
University of Utah
Bachelor of Science - BS (Parks, Recreation, and Tourism: Emphasis in Hospitality Management and Sustainable Tourism)
2020
Michael Ashcraft Skills
Accountability
Active Listening
Adaptability
Adobe Connect
Attention to Detail
Auditing
Budgeting
Cash Handling
Cash Management
Coaching
Coaching & Mentoring
Communication
Concord
Confidentiality
Conflict Resolution
Contact Center Operations
Contact Center Technology
Creativity and Innovation
Cross-functional Collaborations
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Data Analysis
Delegation
Email Etiquette
Emotional Intelligence
Empathy
Employee Training
Empower
Flexability
Forecasting
Front Office Operations
Front office financials
Guest Experience
High Level Of Accuracy
Hospitality Service
Interpersonal Skills
Inventory Management
Key Performance Indicators
Leadership
Marketing Strategy
Microsoft Office
Microsoft Outlook
NCP
NICE Call Recording
New Hire Training
Onboarding
Online Support
Operations Management
Organization Skills
Payroll
Performance Management
Performance Metrics
Phone Etiquette
Point of Sale (POS) Systems
Presentation Skills
Problem Solving
Profit & Loss Management
Project Management
Property Management Systems
Public Speaking
Resiliency
Retail Loss Prevention
Retail Sales
SOP Development
Sales Operations
Sales Target Management
Scheduling
Service Recovery
Skype
Stadard operating procedures
Staff Training
Standard Operating Procedure (SOP)
Stock Management
Stock Replenishment
Strategic Planning
Sun
Team Building
Team Management
Team Motivation
Teamwork
Time Management
Training Delivery
Training Material
Universe
Upselling
Virtual Teams
Visual Merchandising
Web Chat
Workday
Michael Ashcraft Summary
Michael Ashcraft, based in Salt Lake City, UT, US, is currently a Assistant Front Desk Manager at The Little America Hotel. Michael Ashcraft brings experience from previous roles at Marriott Vacations Worldwide. Michael Ashcraft holds a Bachelor of Science - BS in Parks, Recreation, and Tourism: Emphasis in Hospitality Management and Sustainable Tourism @ University of Utah. With a robust skill set that includes Accountability, Active Listening, Adaptability, Adobe Connect, Attention to Detail and more. Michael Ashcraft has 1 mobile phone numbers on RocketReach.
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