2016 -2017 AT and T Customer Service Representative @
2016 -2016 Frontier Communications Technical Support Engineer @
2014 -2016 Linksys Router Technical Support Analyst @
2010 -2014 Account Manager @
2008 -2009 Team Leader @ Procter & Gamble / HWANGS
2007 -2008 Team Leader and Field Supervisor @
Michael Angelo Gimenez Education
University of Southeastern Philippines
BSED (PEHM)
2008-2009
Michael Angelo Gimenez Skills
Frontier
Voip
VoIP Specialist
Internet Service Provider (ISP)
AT&T Business Direct
AT&T Connect
Customer Support
Customer Service
Customer Service Representatives
Computer Networking
Technical Support
Customer Relationship Management (CRM)
Technical Assistance
Cisco Routers
Linksys
Call forwarding
Advance Call Handling
Artificial Intelligence (AI)
Call Center Development
Interactive Voice Response (IVR)
Software Implementation
VoIP Consultant
Voice over IP (VoIP)
Michael Angelo Gimenez Summary
Michael Angelo Gimenez, based in Philippines, is currently a Technical Support Manager at ZyraTalk. Michael Angelo Gimenez brings experience from previous roles at Fiverr and RingCentral. Michael Angelo Gimenez holds a 2008 - 2009 BSED in PEHM @ University of Southeastern Philippines. With a robust skill set that includes Frontier, Voip, VoIP Specialist, Internet Service Provider (ISP), AT&T Business Direct and more. Michael Angelo Gimenez has 2 emails on RocketReach.
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