Michael Angelo Gimenez Email
Technical Support Manager @ ZyraTalk
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Michael Angelo Gimenez Location
- Philippines
Michael Angelo Gimenez Work
- Technical Support Manager @ (July 2024 - Present)
- VoIP Technical Service and AI Customer Service Consultant @ (June 2022 - Present)
- Level 4 Implementation Advisor @ (February 2019 - June 2022)
- Level 4 Implementation Express Specialist @ (November 2018 - February 2019)
- Level 3 Implementation Express Specialist @ (April 2018 - November 2018)
- Provisioning Specialist @ (January 2018 - April 2018)
- Technical Support Analyst @ (April 2017 - January 2018)
- AT and T Customer Service Representative @ (October 2016 - March 2017)
- Frontier Communications Technical Support Engineer @ (February 2016 - October 2016)
- Linksys Router Technical Support Analyst @ (December 2014 - February 2016)
- Account Manager @ (May 2010 - October 2014)
- Team Leader @ Procter & Gamble / HWANGS (July 2008 - July 2009)
- Team Leader and Field Supervisor @ (May 2007 - June 2008)
Michael Angelo Gimenez Education
- University of Southeastern Philippines
BSED (PEHM)
2008-2009
Michael Angelo Gimenez Skills
- Frontier
- Voip
- VoIP Specialist
- Internet Service Provider (ISP)
- AT&T Business Direct
- AT&T Connect
- Customer Support
- Customer Service
- Customer Service Representatives
- Computer Networking
- Technical Support
- Customer Relationship Management (CRM)
- Technical Assistance
- Cisco Routers
- Linksys
- Call forwarding
- Advance Call Handling
- Artificial Intelligence (AI)
- Call Center Development
- Interactive Voice Response (IVR)
- Software Implementation
- VoIP Consultant
- Voice over IP (VoIP)
Michael Angelo Gimenez Summary
- Michael Angelo Gimenez, based in Philippines, is currently a Technical Support Manager at ZyraTalk. Michael Angelo Gimenez brings experience from previous roles at Fiverr and RingCentral. Michael Angelo Gimenez holds a 2008 - 2009 BSED in PEHM @ University of Southeastern Philippines. With a robust skill set that includes Frontier, Voip, VoIP Specialist, Internet Service Provider (ISP), AT&T Business Direct and more. Michael Angelo Gimenez has 2 emails on RocketReach.
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