Director, Paratransit (METROLift) and Microtransit Services @ (January 2011 - May 2024)
Manager, METROLift Services @ (June 2008 - December 2010)
METROLift Operations Supervisor and Dispatch @ (January 2001 - May 2008)
METROLift Service Supervisor and Dispatch @ (January 1998 - January 2001)
METROLift Service Supervisor and Routing and Scheduling @ (January 1994 - January 1998)
METROLift Dispatcher and Reservation Operator @ (January 1990 - January 1994)
Michael Andrade Education
University of Houston-Downtown 1989-1993
Michael Andrade Skills
Call Centers
Change Management
Contract Management
Customer Satisfaction
Customer Service
Leadership
Logistics
Operations Management
Process Improvement
Process Scheduler
Program Management
Project Planning
Software Documentation
Team Building
Training
Transportation
Sales
Microsoft Word
Hotels
Michael Andrade Summary
Michael Andrade, based in Houston, TX, US, is currently a Vice President, Specialized Transit Services Operations at Metropolitan Transit Authority of Harris County. Michael Andrade brings experience from previous roles at Metropolitan Transit Authority of Harris County. Michael Andrade holds a 1989 - 1993 University of Houston-Downtown. With a robust skill set that includes Call Centers, Change Management, Contract Management, Customer Satisfaction, Customer Service and more. Michael Andrade has 3 emails and 14 mobile phone numbers on RocketReach.
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