Michael Anderson Email

Head of Support @ Doherty Associates

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Michael Anderson Location

Walton-on-Thames, GB

Michael Anderson Work

Head of Support @ (October 2025 - Present)
Service Delivery Manager @ (March 2025 - October 2025)
Head of Support @ (March 2023 - February 2025)
Head of Support @ TechQuarters/Babble (September 2015 - February 2025)
Head of Support @ (September 2015 - March 2023)
IT Service Delivery Team Leader @ (April 2014 - July 2015)
Information Technology Services Specialist @ (April 2014 - July 2015)
Information Technology Specialist @ British Eurosport (November 2013 - January 2014)
Help Desk Manager @ (July 2012 - January 2014)
Help Desk Manager @ Matches Fashion (July 2012 - September 2013)
Help Desk Manager @ Betclic (December 2010 - July 2012)

Michael Anderson Education

St Wilfrid's 1992-1995

Michael Anderson Skills

Account Sales Strategies
Active Directory
Blackberry Applications
Blackberry Enterprise Server
Building Business Relationships
Business Applications
Business Integration
Business Operations
Call Center Administration
Call Monitoring
Change Control
Change Management
Computer Hardware Troubleshooting
Computer Repair
Conference Rooms
Conflict Resolution
Corporate Support
Customer Experience Management
Customer Onboarding
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Support
Delegate Management
Delegation
Desktop Support Management
Document Management
Driver Training
Email Migration
Engineering Outsourcing
Establishing New Accounts
Exceeding Targets
Hardware Bring-up
Hardware Installation
Help Desk Implementation
High Performance Teams
High Quality Standards
ISO 27001
IT Escalation
IT Projects
IT Security Policies
IT Security Policies & Procedures
Increase Productivity
Internal & External Clients
Internal Events
Intranet
KPI Reporting
Knowledge Based Engineering
Mac & PC platforms
Maintenance and Repair
Major Incident Management
Management of multi-disciplinary teams
Microsoft Office
Negotiation
New Account Management
New Client Implementation
New Product Implementations
New Store Setup
Office 365
Onboarding
Operational Efficiency
Phone Lines
Position Management
Printer Support
Project Management
Project Rollouts
Purchasing Processes
Quality Improvement
Refurbishments
Remote Computing
Remote Troubleshooting
Remote User Support
Researching New Technologies
Routing and Remote Access Service
Sage Payroll
Sales
Sales Meetings
Sales Performance
Sales Trainings
Service Delivery
Service Desk
Service Improvement Plans
Service Operations
Service-Level Agreements (SLA)
Software & Hardware Training
Staff Training
Stock Control
Support Management
Team Building
Team Management
Technology Process Improvement
Thin Clients
Training and Development (HR)
Troubleshooting
User Administration
VIP management
Vehicle-to-everything technology
Windows
Windows Sharepoint Services

Michael Anderson Summary

Michael Anderson, based in Walton-on-Thames, GB, is currently a Head of Support at Doherty Associates. Michael Anderson brings experience from previous roles at TTech, Babble, TechQuarters/Babble and TechQuarters. Michael Anderson holds a 1992 - 1995 St Wilfrid's. With a robust skill set that includes Account Sales Strategies, Active Directory, Blackberry Applications, Blackberry Enterprise Server, Building Business Relationships and more. Michael Anderson has 1 emails on RocketReach.