Michael Amic-Angelo Email

Manager, Trust and Safety @ Flex Moving & Storage

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Michael Amic-Angelo Location

Los Angeles, CA, US

Michael Amic-Angelo Work

Manager, Trust and Safety @ (April 2026 - Present)
Claims Team Lead @ (February 2025 - April 2025)
Senior Customer Care Representative, Trust and Safety @ (June 2024 - February 2025)
Full Stack Developer @ Self-employed freelancer for web design (October 2018 - February 2025)
Escalations Specialist, Global @ (November 2022 - October 2023)
Sr. Trust and Safety Specialist @ (June 2021 - October 2022)
Customer Service Specialist @ (April 2021 - June 2021)
Project Manager @ Nightscape Podcast (September 2020 - September 2022)
Business Manager and LiveChat agent @ (February 2020 - April 2021)
Full Stack Developer @ Plants and Animals (March 2020 - May 2020)
Full Stack Developer @ Illuminare (November 2018 - August 2019)
Front End Developer @ Brown Paper LA (June 2019 - July 2019)
Front-End Developer @ Community Care and Hospice (March 2019 - May 2019)
Resident @ (July 2018 - October 2018)
Beauty Advisor, Marketing Strategist @ (March 2018 - July 2018)
Freelance Makeup Artist @ Self Employed (May 2013 - June 2018)
Business Manager @ YSL BEAUTE BENELUX (December 2017 - February 2018)
Face Designer @ (December 2016 - December 2017)
Business Manager @ (February 2015 - December 2016)
Color Specialist, Skincare Consultant, Fragrance Consultant @ (May 2013 - January 2015)
Team Lead for CX, Sales, Customer Success @ Consumer Credit Counseling Services of San Francisco (June 2011 - May 2013)
Learning Coach @ (October 2007 - June 2011)
Site Leader, Sediment Analysis @ Arcade Creek Restoration Project (September 2006 - May 2007)
Camp Counselor @ Catholic Youth Organization, Caritas Creek (September 2005 - March 2006)

Michael Amic-Angelo Education

Coding Dojo
Full Stack Web Development
2018-2018
University of California, Berkeley
Bachelor of Arts - BA (Japanese Language and Literature)
2007-2010

Michael Amic-Angelo Skills

Adjudication
Analytical Skills
Artificial Intelligence (AI)
Back-End Web Development
Business Initiatives
Business Operations
CSS
Career Transitioning
Cascading Style Sheets
Cascading Style Sheets (CSS)
Claims Management
Commercial Banking
Commercial Finance
Communication
Content Management Systems (CMS)
Corporate Communications
Customer Escalation Management
Customer Relationship Management (CRM)
Customer Service
Customer Service Operations
Customer Support
Data Analysis
Data Analytics
Data-driven Decision Making
De-escalation
Employee Learning & Development
Escalations Management
FinTech
Fraud Investigations
Full Stack Web Development
Global Finance
Google Docs
Google Sheets
HTML
Insurance
International Logistics
Investigative Research
JavaScript
KPI Implementation
Knowledge Base
Knowledge Management
LGBTQ+
Leadership
Lean Six Sigma
Management
Mediation
Microsoft Access
Microsoft Excel
Model-View-Controller (MVC)
Moderating
Object-Oriented Programming (OOP)
Online Community Moderation
Online Marketplace
Operations Management
Payment Systems
People Development
People Management
Periscope Data
Policies & Procedures
Policy Analysis
Policy Development
Product Design
Product Development
Public Safety
Public Speaking
REST API
Recruiting
Regulatory Compliance
Resolving Issues
RingCentral
Risk Assessment
Risk Management
SQL
Social Media Communications
Social Media Management
Social Media Marketing
Social Networking
Standard Operating Procedure (SOP)
Support Management
Team Building
Team Collaboration
Team Leadership
Teamwork
Time Management
Training
Trend Analysis
Trust and Safety
Typescript
Web Development
WordPress
Zendesk
Zoho
ZohoLearn
jQuery
zohodesk

Michael Amic-Angelo Summary

Michael Amic-Angelo, based in Los Angeles, CA, US, is currently a Manager, Trust and Safety at Flex. Michael Amic-Angelo brings experience from previous roles at Flex Moving and Storage, Iron Mountain, Self-employed freelancer for web design and Grindr. Michael Amic-Angelo holds a 2018 - 2018 Full Stack Web Development @ Coding Dojo. With a robust skill set that includes Adjudication, Analytical Skills, Artificial Intelligence (AI), Back-End Web Development, Business Initiatives and more. Michael Amic-Angelo has 1 emails on RocketReach.