Michael Alsup Email
Operations Delivery Manager - Major Incident and Problem Management @ Capgemini
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Michael Alsup Location
- Henderson, KY, US
Michael Alsup Work
- 2023 -now Operations Delivery Manager - Major Incident and Problem Management @
- 2016 -2023 Senior Manager- Global Major Incident and Problem Management @
- 2013 -2016 Senior Service Management Executive @
- 2012 -2013 Director of Operations @
- 2010 -2012 Technical Solutions Architect @
- 2007 -2011 Senior Program Manager @
- 2003 -2007 Refresh Operations Project Manager @
- 2001 -2002 Security Clearance Background Investigator @
- 1996 -2000 Intelligence Analyst (96B) @
Michael Alsup Education
- Lindenwood University
BA (Business Administration)
- ITT Technical Institute
AAS (Computer Network Systems)
- United States Army Intelligence School
Diploma (Inteligence Analyst 96B)
Michael Alsup Skills
- Microsoft Excel
- Operations Management
- Incident Management
- Leadership
- ITIL Service Operations
- ServiceNow
- Customer Service
- Managed Services
- Program Management
- Project Management
- Vendor Management
- Service Delivery
- Team Leadership
- Business Development
- Strategy
- Business Process
- Integration
- Troubleshooting
- Information Technology
- Management
- Enterprise Software
- System Deployment
- Training
- IT Management
- Process Improvement
- Hardware
- Security
- Team Building
- Microsoft Office
- Disaster Recovery
- Cloud Computing
- Business Process Improvement
- Solution Architecture
- Strategic Planning
- Change Management
- Cash Flow Forecasting
- Contract Negotiation
- Contract Management
- Training Delivery
- Financial Analysis
- Forecasting
- Account Management
- IT Service Management
- P&L Analysis
- Quote Preparation
- Risk Management
- Infrastructure
- Writing
- Network Administration
- Computer Networking
Michael Alsup Summary
- Michael Alsup, based in Henderson, KY, US, is currently a Operations Delivery Manager - Major Incident and Problem Management at Capgemini. Michael Alsup brings experience from previous roles at Sungard Availability Services and SA IT Services. Michael Alsup holds a BA in Business Administration @ Lindenwood University. With a robust skill set that includes Microsoft Excel, Operations Management, Incident Management, Leadership, ITIL Service Operations and more. Michael Alsup has 3 emails on RocketReach.
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