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Michael Allen Location
Mooresville, NC, US
Michael Allen Work
Director Of Operations @ (December 2009 - Present)
Manager, Technical Operations @ (December 1999 - December 2009)
Network Engineer and UNIX Systems Administrator @ (June 1998 - December 1999)
Computer Specialist - Office of Telecommunications and Systems Operations @ (January 1994 - January 1998)
Michael Allen Education
University of Maryland Baltimore County
Bachelor of Science - BS (Information Technology)
1988-1992
Michael Allen Skills
Analytical Skills
Business Administration
Change Management
Cloud Computing
Corrective Actions
Customer Experience
Customer Support
Customer-Focused Service
Data Center
Disaster Recovery
Documentation
IT Audit
IT Governance
IT Operations
IT Security Policies & Procedures
IT Service Management
ITIL
ITIL Certified
Incident Management
Information Systems
Infrastructure
Interviewing
Manufacturing Process Improvement
Marketing
Negotiation
Network Administration
Operations Management
Performance Management
Performance Metrics
Problem Solving
Project Coordination
Project Management
Project Portfolio Management
Quality Assurance
Service Desk
Stairs (Construction)
Support Services
Team Leadership
Teamwork
Time Management
Training
Troubleshooting
Writing
Interwoven
Team Building
Cards
Patch Management
Help Desk Support
IBM
Baltimore County
Vendors
Windows
User Experience
Business Networking
Kerberos
Applied Physics
Oracle Database
Novell
Veritas
Digital Preservation
Bind
Ability to Motivate
Mainframe
SAN
Utilities
Amdocs Clarify
SPARC
Data Center Management
Clearances
SSH
Japan
Backup/Restore
Tier 2
Management
Design
VMS
Coaching
Telnet
Science
SPC
Security
Organizational Leadership
Technical Operations
Hub
Integration
Data Backup
Lan Wan
Hiring
ATM networks
Data Storage
NIS
Hosting
Accounting
Linux
Methodology
Websphere
IBM AIX
Web Applications
Networking
Node
Sun Microsystems
System
Telecommunications
Business Services
Monitoring Services
Cluster
Performance Appraisal
Switches
Baltimore
Sage Act
Veritas Volume Manager
Strategy
Apache
RAID
Iplanet
Microsoft Office
Technical Teams
NAS
BMC Remedy
VM
Policy
Mttr
Customer Service
Solaris
Compaq
Talented
PGP
Sunone
High Availability
Trains and Add Rails
System Monitoring
Incident
POP
Microsoft
Air Defense
Service Delivery
Os/2
Hardware
E450
London
Shell Scripting
Social Security
Laboratory
Verizon
24x7
Configurations
DNS
FIX Protocol
Operating Systems
Network Infrastructure
Applications
Communication
Ring
Active
Strategic Planning
6500 Series
Licensing
Operations
MVS
Network Engineering
Array
Global Enterprise
Ssa
Security Clearance
Forest
Project
Silicon Graphics
FTP
Unix
Oak
Data Migration
Servers
CNA
Mc
Country
Responsibility
Internal Audit
Postal
Netbackup
Technology Management
Cisco Technologies
PeopleSoft
Efficient
Google Groups
Apl
Switch
Government
Sun Cluster
Computer Security
Netview
Hp Ux
Etms
Software
Sendmail
Mac
Citrix Metaframe
EMC
Mil Std
Netscape
Rate
Veritas Cluster Server
Federal Government
Complex Solutions
3PAR
Systems Management
Treasury
Budgets
EMC Storage
SAS70
Customer Base
Farms
Siebel
CompTIA A+
CompTIA Network+
Account Management
Mobile Devices
Microsoft Excel
Microsoft Word
PowerPoint
Cellular Communications
Cellular Device Technology
Computer Hardware
VirtualBox
VMware
Microsoft SQL Server
Wireshark
Packet Tracer
Windows 7
Windows 8.1
Windows 10
iOS
Hardware Support
Windows XP
Windows Server
Internet of Things
SQL
Virtual Private Network
Customer Satisfaction
Teradata SQL
SCADA
Internetworking
Internet Protocol
Voice Over Ip
Dynamic Host Configuration Protocol
Microsoft Certified Desktop Support Technician
Michael Allen Summary
Michael Allen, based in Mooresville, NC, US, is currently a Director Of Operations at Assisted Lifestyle. Michael Allen brings experience from previous roles at Verizon Business, Johns Hopkins University Applied Physics Laboratory and Social Security Administration. Michael Allen holds a 1988 - 1992 Bachelor of Science - BS in Information Technology @ University of Maryland Baltimore County. With a robust skill set that includes Analytical Skills, Business Administration, Change Management, Cloud Computing, Corrective Actions and more. Michael Allen has 2 emails and 2 mobile phone numbers on RocketReach.
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