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Michael Alford Location
Singapore
Michael Alford Work
2018 -now Head of Process and Service Management @
2017 -2018 Director, Asia IT Support Services @
2015 -2017 Regional IT Manager - Middle East and India @
2010 -2015 Regional IT Manager - Asia @
2008 -2010 IT Helpdesk Support Engineer - Europe @
1997 -2008 Systems Engineer @
Michael Alford Education
Thames Valley University
BSc (Information Technology)
2005-2008
EDS Modern Apprenticeship
(NVQ Level 3 in Information Systems)
1998-1999
EDS Modern Apprenticeship
(NVQ Level 2 in Information Systems)
1997-1998
Michael Alford Skills
IT Service Management
IT Management
Team Management
ITIL
IT Operations
Data Center
Project Management
System Administration
Infrastructure
Troubleshooting
Technical Support
Virtualization
Vendor Management
IT Strategy
Business Analysis
Integration
Microsoft Exchange
Active Directory
Microsoft Office
SCCM
MS Project
Group Policy
Servers
Computer Hardware
System Center Configuration Manager (SCCM)
Team Leadership
Leadership
Critical Thinking
Time Management
Coaching
Mentoring
Teamwork
Interpersonal Skills
Management
Help Desk Support
Networking
Windows 7 Migration
Microsoft Servers
Honest
Data Protection Manager
Disaster Recovery
Michael Alford Summary
Michael Alford, based in Singapore, is currently a Head of Process and Service Management at Avaloq. Michael Alford brings experience from previous roles at Discovery Networks Asia Pacific and Fosroc. Michael Alford holds a 2005 - 2008 BSc in Information Technology @ Thames Valley University. With a robust skill set that includes IT Service Management, IT Management, Team Management, ITIL, IT Operations and more. Michael Alford has 4 emails on RocketReach.
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