Senior Customer Support Manager @ (December 2023 - November 2024)
Customer Success Manager @ (June 2021 - November 2024)
Retail and Merchant Success Manager @ (December 2020 - June 2021)
Customer Success and Applications Manager @ (July 2018 - March 2020)
Community Manager @ (March 2016 - July 2018)
Customer Service Supervisor @ (October 2015 - March 2016)
Customer Service Specialist @ (May 2014 - October 2015)
Inside Sales Representative and Logistics Coordinator @ (January 2010 - January 2013)
Michael Adams Education
George Brown Polytechnic
Diploma (Gasfitter 2 HVAC\R Technician, Construction Trades)
2008-2010
Niagara College
Radio (Television and Film - )
2002-2005
Michael Adams Skills
Account Management
Business Development
Community Management
Community Outreach
Email Marketing
Lead Generation
Marketing
Marketing Communications
Marketing Strategy
Microsoft PowerPoint
Mobile Devices
Online Marketing
Product Management
Product Marketing
SaaS
Sales Operations
Salesforce.com
Social Influence
Social Media
Social Media Marketing
Sprout Social
Start-ups
Strategy
Zendesk
Microsoft Excel
Project Management
Sales
Training
Microsoft Word
Start Ups
Michael Adams Summary
Michael Adams, based in Toronto, ON, CA, is currently a Accounts Manager - Installation Services at Alert Labs Inc.. Michael Adams brings experience from previous roles at Alert Labs Inc., Automatic Trap Company Inc. and ecobee. Michael Adams holds a 2008 - 2010 Diploma in Gasfitter 2 HVAC\R Technician, Construction Trades @ George Brown Polytechnic. With a robust skill set that includes Account Management, Business Development, Community Management, Community Outreach, Email Marketing and more. Michael Adams has 1 emails and 1 mobile phone numbers on RocketReach.
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