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Michael Abel Location
Washington, DC, US
Michael Abel Work
Senior Manager, IT Support and Operations @ (April 2026 - Present)
Director - Enterprise Device Management @ (March 2025 - January 2026)
Senior Manager, Global IT Service Delivery @ (September 2019 - March 2025)
IT Service Delivery PM @ (April 2017 - September 2019)
Technical Support Manager II @ (November 2016 - April 2017)
Delivery Director @ (February 2016 - November 2016)
Deputy Program Manager @ Dell Services Federal Government, Inc. (March 2015 - February 2016)
Data Center Operations Manager II @ Dell Services Federal Government, Inc. (August 2013 - March 2015)
IT Support Manager @ (April 2011 - August 2013)
IT Coordinator @ (January 2009 - April 2011)
IT Specialist @ (August 2005 - January 2009)
Help Desk Specialist @ (January 2003 - May 2005)
Michael Abel Education
Georgetown University
Masters (Technology Management)
2010-2012
University of Notre Dame
Bachelor of Arts (Computer Applications)
2001-2005
University of Notre Dame
Bachelor of Arts (Political Science)
2001-2005
Michael Abel Skills
Ad Hoc Reporting
Business Analysis
Business Process
Business Process Improvement
Business Process Management
Business Transformation
Business Transformation Planning
Change Management
Communication
Computer Literacy
Computer Science
Cross-Functional Team Management
Cross-functional Partnerships
Customer Experience
Customer Satisfaction
Customer Satisfaction (CSAT)
Customer Service
Data Center
Data Center Operations
Data Center Virtualization
Data Centers
Data Transformation
Delivery Management
Disaster Recovery
Enterprise Operations
Enterprise Planning
Global IT Operations
Global Leadership
Global Services
Global Staff Management
Help Desk Support
IT Documentation
IT Governance
IT Leadership
IT Management
IT Service Delivery
IT Service Management
IT Strategy
IT Transformation
ITIL
ITIL Certified
ITIL Service Operations
Incident Management
Information Technology
Integration
Key Performance Indicators
Leadership
Management
Microsoft Azure
Microsoft Endpoint Configuration Manager
Microsoft Intune
Mobile Device Management
New Hire Training
Operations Process Improvement
Process Architecture
Process Improvement
Program Improvement
Program Management
Project Management
Scrum
Service Delivery
Service Delivery Management
Service-Level Agreements (SLA)
SharePoint
Six Sigma
Software Documentation
Technical Support
Technology Management
Technology Process Improvement
Technology Roadmapping
Threat & Vulnerability Management
Training
Troubleshooting
VIP Services
VIP management
Vendor Management
Vendor Negotiation
iOS
Strategy Development
Documentation
Business Strategy
Strategy
Core Banking
Stakeholder Management
SQL
Technology
Business Management
Marketing
Operations Management
Regulatory
C++
Research
Offshoring
Management Consulting
Business Planning
Banking
Strategic Planning
Consulting
Acquisition Integration
Outsourcing
Services
Legal
Consultancy
Mergers and Acquisitions
Financial Services
Banking Operations
Business Development
Accounting
P&l Management
Solutions
Michael Abel Summary
Michael Abel, based in Washington, DC, US, is currently a Senior Manager, IT Support and Operations at MyEyeDr.. Michael Abel brings experience from previous roles at Danaher Corporation, ActioNet, Inc. and NTT DATA, Inc.. Michael Abel holds a 2010 - 2012 Masters in Technology Management @ Georgetown University. With a robust skill set that includes Ad Hoc Reporting, Business Analysis, Business Process, Business Process Improvement, Business Process Management and more. Michael Abel has 6 emails and 5 mobile phone numbers on RocketReach.
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