Michael Abarca Email & Phone Number
Senior Customer Care Specialist @ Dubai First
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Michael Abarca Location
- Dubai, AE
Michael Abarca Work
- 2016 - now Senior Customer Care Specialist @
- 2015 - 2015 Team Manager – Expedia @
- 2014 - 2015 Team Manager – AT and T @
- 2010 - 2014 Team Manager – Cisco-Linksys @
- 2013 - 2013 Technical Trainer – Cisco-Linksys @
- 2008 - 2010 Sr. Product Support Specialist - Cisco-Linksys @
- 2006 - 2008 Product Support Specialist @
- 2006 - 2006 Subject Matter Expert @
- 2005 - 2005 Product Support Representative @
Michael Abarca Education
- Mindanao State University - School of Marine Fisheries and Technology
Bachelor of Science in Environmental Science (Marine Science and Environmental Chemistry)
2000 - 2005 - Iligan Computer Institute
Information Technology Management (Information Technology Management)
2000 - 2000
Michael Abarca Skills
- Team Leadership
- Networking
- Telecommunications
- Training
- Call Centers
- Flight Specialist
- Hotel Specialist
- Sales Specialist
- Outsourcing
- CRM
- Process Improvement
- Contact Centers
- Business Process Improvement
- Management
- Business Process Outsourcing (BPO)
- Customer Satisfaction
- Customer Service
Michael Abarca Summary
- Michael Abarca, based in Dubai, AE, is currently a Senior Customer Care Specialist at Dubai First. Michael Abarca brings experience from previous roles at Teleperformance and Concentrix. Michael Abarca holds a 2000 - 2005 Bachelor of Science in Environmental Science in Marine Science and Environmental Chemistry @ Mindanao State University - School of Marine Fisheries and Technology. With a robust skill set that includes Team Leadership, Networking, Telecommunications, Training, Call Centers and more. Michael Abarca has 2 emails on RocketReach.
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