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Micah MacDonald Location
Springfield, VA, US
Micah MacDonald Work
Information Technology Support Services Team Lead @ (September 2021 - Present)
Configuration Manager @ (April 2020 - September 2021)
Information Technology Asset Management Specialist @ (December 2018 - March 2020)
Assistant Service Delivery Manager @ (February 2016 - December 2018)
Service Desk Manager @ (February 2015 - February 2016)
Service Desk Team Lead @ (September 2014 - February 2015)
End User Computing Support Technician @ (April 2013 - September 2014)
Information Technology Knowledgebase Manager @ (September 2012 - March 2013)
Information Technology Site Support Manager @ (September 2006 - September 2012)
Systems Support Specialist @ (September 2000 - September 2006)
Staff Engineer and GIS Specialist @ (January 1993 - September 2000)
Engineering Co-op @ (September 1987 - June 1992)
Micah MacDonald Education
Florida Institute of Technology
Micah MacDonald Skills
ServiceNow
Microsoft Excel
Management
Graphic Design
Microsoft Power BI
Technical Support
Customer Service
Troubleshooting
Security
System Administration
Infrastructure
Project Management
Software Installation
Information Technology
Disaster Recovery
Printers
Software Documentation
TCP/IP
Knowledge Management
Technical Writing
VoIP
Asset Management
SharePoint
Active Directory
Microsoft Office
Databases
Computer Hardware
Antivirus
Outlook
SCCM
AutoCAD
Bentley Microstation
Cherwell Service Management (CSM)
Microsoft PowerApps
Hardware
Dameware
Bomgar
Plotters
Digital Cameras
Projectors
iPhone Support
Knowledge Base
Altiris
HSPD-12
HP Service Manager
Footprints
Help Desk Support
Windows 10
Active Directory Experience
Snow
Configuration Management
IT Purchasing
Software Asset Management
Leadership
Consulting
Social Media
Public Speaking
GIS
NetApp
ESRI
Lync
Media Analysis
Hspd 12
Photoshop
Start Ups
Business Development
Arcserve
Ios Troubleshooting
Photography
Strategic Planning
ArcGIS
Strategy
Blackberry
Sustainability
Microsoft Word
Entrepreneurship
Program Management
Nonprofits
Laboratory Skills
Leadership Development
Training
Community Outreach
Windows 7
Journalism
Social Media Marketing
Teamwork
Research
Laptops
Servers
Routers
Recruiting
Access
Windows Server
Groundwater
Environmental Projects
Windows
ArcView
Melbourne
Oversight
Field Support
PBX
Construction
Arc
Windows XP
Florida
PC
Desktop Computers
Maintenance And Repair
North America
Related Software
Microstation
Bentley
Data Backup
Defense
Detail Oriented
Hdi
System
Business Services
Data Recovery
Project Leadership
Switches
Windows 2000
Reports
LogMeIn
End Users
Image
Intranet
American
iPad Development
Field Experience
Hostile Environments
Configurations
Operating Systems
DOS
CommVault
End User Training
Software Packaging
Licensing
Desktop Administration
Remediation
Project
Surface
PXE
Earth
LinkedIn
Computer Proficiency
Internal Audit
Independent Contractors
Portals
Graphics
Refresh
Visio
Nispom
Software
Windows NT
Mac
Mechanical Engineering
Sungard
Proposal Writing
Scanners
Soil Sampling
Staff Development
Support Staff
Adobe Creative Suite
Micah MacDonald Summary
Micah MacDonald, based in Springfield, VA, US, is currently a Information Technology Support Services Team Lead at Tuvli. Micah MacDonald brings experience from previous roles at The Maasai Group, LLC, American Institutes for Research and SAIC. Micah MacDonald holds a Florida Institute of Technology. With a robust skill set that includes ServiceNow, Microsoft Excel, Management, Graphic Design, Microsoft Power BI and more. Micah MacDonald has 2 emails and 3 mobile phone numbers on RocketReach.
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