2000 -2006 Provisioning and Implementation Manager @
1989 -1999 Manager - New Business Acquitions and Customer Retention @ ITI / ONCOR Communcation
1989 -1999 Senior Operations Manager @ ONCOR COMMUNICATIONS, INC.
Mia Beasley Education
University of Central Oklahoma
Psychology (Educational )
University of Central Oklahoma
PSYCHOLOGY
Mia Beasley Skills
Call Center Administration
Communication
Customer Experience
Contact Center Operations
Customer Loyalty
Microsoft Office
Customer Relationship Management (CRM)
Analytical Skills
Business Process Improvement
Microsoft Excel
Microsoft Word
PowerPoint
Call Center
Vendor Management
Process Improvement
Training
Budgets
Management
New Business Development
Employee Relations
Coaching
Customer Service
Team Building
Forecasting
Call Centers
Customer Retention
Leadership
Performance Management
Strategy
Customer Satisfaction
Recruiting
Operations Management
Talent Acquisition
Sales
Interviews
Talent Management
Human Resources
Policy
Retail
Hiring
Quality Assurance
Team Leadership
Leadership Development
Inventory Management
Time Management
Sourcing
Employee Training
Interviewing
Contact Centers
Employee Learning & Development
Mia Beasley Summary
Mia Beasley, based in Dallas, TX, US, is currently a Client Services Supervisor at ChildCareGroup. Mia Beasley brings experience from previous roles at American First Finance, Signet Jewelers, Zales, Independent and Neiman Marcus Group. Mia Beasley holds a Psychology in Educational @ University of Central Oklahoma. With a robust skill set that includes Call Center Administration, Communication, Customer Experience, Contact Center Operations, Customer Loyalty and more. Mia Beasley has 1 emails and 2 mobile phone numbers on RocketReach.
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