Metro Assist Information

Stepwise Community Services helps individuals and diverse communities navigate life’s challenges with clarity and care. We believe that no one, and no community, should have to navigate life alone. Formerly Metro Assist and Community Action for Better Living (CABL), we've come together as Stepwise to bring greater reach and a stronger voice to the communities we've supported across South West Sydney for more than 90 years combined. The name Stepwise reflects how progress actually happens, one practical step at a time. Whether someone is settling into a new country, finding safety, managing money pressure, staying connected as they age, or working through a tenancy dispute, our role is to help make that next step clear. Our mission is to advocate for, and partner with, people and communities, turning complex challenges into practical paths forward through deep listening, expert navigation and collective action. We're guided by four values: People First, Always. Safety at Every Step. We See It Through. Learning, Together. Our services include settlement support, financial counselling, no interest loans, tenancy advice and advocacy, domestic violence support, family and youth programs, and Meals on Wheels, delivered by a qualified, bilingual team across six locations in Sydney's inner west and south west. If you're facing a challenge, or a professional looking to refer someone, get in touch. We're here to help you take the next step.