Mercy B. Email
Customer Service Manager @ GDLottoNG
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Mercy B. Work
- Customer Service Manager @ (June 2024 - Present)
- Key Account Manager and Customer Service Specialist. @ (June 2020 - Present)
- Social MediaManager and Customer Service Specialist. @ (February 2020 - June 2020)
- Customer Service Professional @ (July 2018 - February 2020)
- Customer support and Front Desk Rep @ Premier Specialist Medical Center (January 2018 - June 2018)
- Customer Service Representative and Social Media Agent @ (July 2015 - November 2017)
- assistant to confidential secretary @ cabinet office, government house, abakaliki, ebonyi state (January 2014 - January 2015)
Mercy B. Education
- Grace Polytechnic
Higher National Diploma (HND) (Office Technology and Management)
2011-2013 - Grace Polytecnic
Ordinary National Diploma (Secretarial Studies)
2007-2009 - National Open University of Nigeria
Postgraduate Degree (SOCIAL SCIENCES)
2021
Mercy B. Skills
- Account Management
- Account Planning
- Acting
- Active Listening
- Administration
- Analytical Skills
- Business Communications
- Business Development
- Coaching and Training
- Communication
- Conflict Resolution
- Content Creation
- Creative Problem Solving
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Service
- Customer Service Management
- Customer Success
- Customer Support
- Email Marketing
- Interpersonal Skills
- Key Account Management
- Leadership
- Management
- Marketing
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Negotiation
- Office Administration
- Problem Solving
- Project Management
- Public Speaking
- Relationship Management
- Research
- Social Media
- Social Media Marketing
- Team Leadership
- Teamwork
- Time Management
- Training
Mercy B. Summary
- Mercy B., is currently a Customer Service Manager at GDLottoNG. Mercy B. brings experience from previous roles at FINT Technology Africa and Premier Specialist Medical Center. Mercy B. holds a 2011 - 2013 Higher National Diploma (HND) in Office Technology and Management @ Grace Polytechnic. With a robust skill set that includes Account Management, Account Planning, Acting, Active Listening, Administration and more. Mercy B. has 1 emails on RocketReach.
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