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Melvin Brown Location
Chicago, IL, US
Melvin Brown Work
2023 -now Onboarding Quality Specialist @
2021 -2023 Digital Mortgage Project Manager @
2017 -2023 Secondary Market and Servicing Manager @
2017 -2017 Mortgage Servicer @
2016 -2017 Senior System Administrator at Flagstar Bank @
2015 -2016 Team Lead II @
2014 -2015 Service Release Team Lead @
2013 -2014 Service Release Senior Analyst @
2011 -2013 Senior Service Release Analyst @
2010 -2011 Deconversions Specialist @
2008 -2010 Bank Operations Specialist @
2007 -2008 Payment Specialist @
2005 -2007 Payoff Processor @
Melvin Brown Education
DeSales University
Master of Business Administration (MBA)
2010-2012
DeVry University
Bachelor of Science - BS (Technical Management)
2007-2009
Melvin Brown Skills
ITIL Concepts
ITIL Process Models
Customer Experience Improvements
ITIL Best Practices
ITIL Principles
Service Level Management
ITSM Efficiency
Project Constraints
Communication and Change Management
Project Tools and Documentation
Accounting
Motivation and Leadership
Business Statistics
Organization Management
Policy and Strategy
Managerial Finance
Marketing Management
Financial Management
Contract Management
Business Computing
Information Technology
Data Analysis
Technology Management
Project Management
Software Project Management
Leadership
Scrum
Agile Project Management
Cross-functional Team Leadership
Digital Project Management
Mortgage Industry
Agile Software Development
Six Sigma
Requirements Analysis
Technical Project Management
Coaching & Mentoring
Communication
Complex Project Management
Management
Defining Requirements
Business Process Improvement
Project Planning
Project Scheduling
Stakeholder Management
Customer Relationship Management (CRM)
Risk Management
Change Management
Budget Management
Agile Methodologies
Quality Assurance
Agile Testing
Software Development Life Cycle (SDLC)
Waterfall Project Management
Analytical Skills
Negotiation
Conflict Resolution
Organization Skills
Training
Third-Party Vendor Management
Implementation Planning
Jira
Asana
DevOps
Team Leadership
Project Team Management
Microsoft Project
Kanban
Project Management Office (PMO)
Mortgage Servicing
Secondary Market
Microsoft Excel
Project Communications
Budget Development
Melvin Brown Summary
Melvin Brown, based in Chicago, IL, US, is currently a Onboarding Quality Specialist at Wheels, Inc.. Melvin Brown brings experience from previous roles at Lender Toolkit, Great Lakes Credit Union, Robert Half and Randstad USA. Melvin Brown holds a 2010 - 2012 Master of Business Administration (MBA) @ DeSales University. With a robust skill set that includes ITIL Concepts, ITIL Process Models, Customer Experience Improvements, ITIL Best Practices, ITIL Principles and more. Melvin Brown has 4 emails and 4 mobile phone numbers on RocketReach.
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