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Melonie M. Location
Woodbridge, VA, US
Melonie M. Work
Help Desk Tier II Technician and SME – Mobile ITID @ (June 2025 - Present)
Windows System Administrator at Crimson Phoenix @ (March 2023 - June 2025)
SAP System Administrator @ (July 2022 - February 2023)
IT Specialist @ (October 2021 - July 2022)
Sr. IT Specialist and Customer Support @ (October 2020 - October 2021)
Solutions Architect @ (January 2017 - October 2020)
Operations Technician @ (April 2013 - December 2016)
IT Specialist and Research @ (February 2013 - July 2014)
CEO and HR Manager and Technical Manager and Project Manager @ (June 2003 - April 2013)
Melonie M. Skills
Active Directory
Active TS/SCI Clearance
Alternative Dispute Resolution
Amazon Web Services (AWS)
Benefits Administration
Business Intelligence (BI)
CASP
Cisco Systems Products
Cloud Computing
CompTIA
CompTIA Network+
Computer Hardware
Computer Hardware Troubleshooting
Confidentiality
Customer Service
CySA
Domain Name System (DNS)
Employee Relations
Group Policy
HR Department Startup
HR Policies & Procedures
HR Program/Project Management
HRIS Technologies
IT Integration
Incident & Request Management
Information Security
Information Technology
Internet Protocol (IP)
Microsoft Office
Network Design
Organization Skills
Organizational Development
Orientation & Onboarding
Performance Management
Service Desk
Software
Software Troubleshooting
Staff Recruitment & Retention
Switches
System Administration
Technical Support
Telecommunications
Tier 2 Help Desk Support
Troubleshooting
User Account Management & Access Control
Voice over IP (VoIP)
Windows 10
Windows Server
Wireless Technologies
Melonie M. Summary
Melonie M., based in Woodbridge, VA, US, is currently a Help Desk Tier II Technician and SME – Mobile ITID at Progression Inc.. Melonie M. brings experience from previous roles at Crimson Phoenix, PrimeIT, JBA Inc and IMTAS - Innovative Management & Technology Approaches, Inc.. With a robust skill set that includes Active Directory, Active TS/SCI Clearance, Alternative Dispute Resolution, Amazon Web Services (AWS), Benefits Administration and more.
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