Melody A. Email
Conformité @ LCL
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Melody A. Location
- Paris, FR
Melody A. Work
- Conformité @ (September 2026 - Present)
- Customer Success Senior @ (January 2026 - Present)
- Associée @ (November 2020 - Present)
- Chargé de service clients @ (November 2025 - April 2026)
- Customer Training specialist @ (September 2025 - December 2025)
- Gestion de projet User Success @ (May 2021 - November 2025)
- Customer success manager Senior @ (December 2024 - July 2025)
- Customer Care Senior - Team Lead @ (October 2023 - February 2024)
- Intervenante Pédagogique @ (March 2023 - January 2024)
- User Care Manager Senior @ (February 2022 - February 2023)
- Quality Lead KYC LCB-FT - Success manager @ (November 2020 - April 2021)
- Customer Care expert @ (June 2020 - December 2020)
- Fraud analyst @ (November 2019 - July 2020)
- Customer Care Specialist @ (July 2019 - November 2019)
- Head Of Customer Care @ (March 2016 - March 2019)
Melody A. Education
- Emil
Marketing & Data Automation (Marketing & Data Automation)
2022-2022 - EFPNL
Technicien PNL
2016-2016 - University of Montpellier
Thèse de doctorat (Philosophy)
2016-2016 - Université de Montpellier Paul-Valéry
Licence (Géographie aménagement du territoire)
2010-2013 - University of Montpellier
Criminologie et sciences criminelles (Law)
2008-2010 - Université de Montpellier Paul-Valéry
Licence (Fine and Studio Arts)
2007-2010 - University of Montpellier
Master 2 (M2) (Psychoanalysis and Psychotherapy)
- University of Montpellier
Master 2 (M2) (Philosophy)
Melody A. Skills
- Adobe Creative Suite
- Adobe Photoshop
- Aircall
- Analyse de données
- Anglais
- CRM
- Communication
- Communication avec les clients
- Compétences interpersonnelles
- Enquêtes sur les fraudes
- Enquêtes sur les plaintes
- Expérience client
- Fidélité des clients
- Front Office
- Gestion de la relation client (CRM)
- Gestion des clients
- Gestion des litiges
- Gestion d’équipe
- Google Web Toolkit
- Google+
- JIRA
- Leadership d’équipe
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Parler en public
- Programmation neurolinguistique (PNL)
- Recrutement de talents
- Résolution de problèmes
- Résolution des litiges
- Salesforce
- Sens de l’organisation
- Service client
- Service orienté client
- Travail d’équipe
- Vente
- Zendesk
- chartio
- forest
- réalisation de nouveau projet
- travail d'équipe
- Étude des réclamations
Melody A. Summary
- Melody A., based in Paris, FR, is currently a Conformité at LCL. Melody A. brings experience from previous roles at Edko, Time for the Planet, PERCKO and Regate by Qonto. Melody A. holds a 2022 - 2022 Marketing & Data Automation in Marketing & Data Automation @ Emil. With a robust skill set that includes Adobe Creative Suite, Adobe Photoshop, Aircall, Analyse de données, Anglais and more. Melody A. has 1 emails on RocketReach.
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