2012 -
2013 Customer Services Senior Team Leader @
2011 -
2012 Section Manager @
2006 -
2011 Customer Services Team Leader @
2003 -
2006 Quality Team Leader @
2002 -
2003 Housing Association Team Leader @
1997 -
2002 Team Leader @ Capita
Melissa Vickers Education
Cator Park Girls School
Business Studies GNVQ (Pass)
1992
-
1997
Melissa Vickers Skills
Leadership
Customer Experience
Contact Centers
BPO
Outsourcing
Stakeholder Management
Business Transformation
Change Management
Team Leadership
Service Delivery
Call Centers
Policy
Customer Service
Sla
Project Delivery
Performance Management
Melissa Vickers Summary
Melissa Vickers, based in Beckenham, GB, is currently a Operations Manager at Liberata. Melissa Vickers brings experience from previous roles at Liberata. Melissa Vickers holds a 1992 - 1997 Business Studies GNVQ in Pass @ Cator Park Girls School. With a robust skill set that includes Leadership, Customer Experience, Contact Centers, BPO, Outsourcing and more. Melissa Vickers has 2 emails on RocketReach.
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