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Melissa Sam Location
Basingstoke, GB
Melissa Sam Work
QA Associate and QMS Sub-Admin (document - training - user - change management - complaint) @ (August 2021 - Present)
Quality Document Controller @ (April 2019 - June 2021)
Account Lead - France @ (April 2016 - September 2018)
Customer Management Team Leader (Managed Access) @ Idis Limited (February 2015 - April 2016)
Programme Operations Team Leader - Managed Access @ Idis Limited (April 2014 - February 2015)
Operations Manager - Customer Service and Loyalty (Land Rover and Saab) @ (May 2011 - May 2013)
Team Manager - Customer Service and Loyalty (Saab Campaign) @ (December 2010 - May 2011)
Team Leader and Manager - National Operations Centre @ National Car Parks (March 2010 - December 2010)
Customer Service and Helpdesk Team Leader @ (November 2005 - December 2009)
Melissa Sam Skills
Account Management
Analytical Skills
Change Management
Coaching
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Support
Data Analysis
Document Storage
Electronic Document Management System (EDMS)
Employee Learning & Development
Interpersonal Communication
Leadership
Management
Negotiation
Operations Management
Organizational Effectiveness
Organizational Leadership
Project Management
Relationship Building
Team Leadership
Team Management
Microsoft Excel
Active Directory
Training
Windows Server
Melissa Sam Summary
Melissa Sam, based in Basingstoke, GB, is currently a QA Associate and QMS Sub-Admin (document - training - user - change management - complaint) at Thermo Fisher Scientific. Melissa Sam brings experience from previous roles at Britannia Pharmaceuticals Ltd, Clinigen Group and Idis Limited. With a robust skill set that includes Account Management, Analytical Skills, Change Management, Coaching, Customer Retention and more. Melissa Sam has 1 emails on RocketReach.
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