Director of Member Services and Call Center Operations
5 free lookup(s).
Melissa Ramos Location
Los Angeles, CA, US
Melissa Ramos Work
2020 -
now Director of Member Services and Call Center Operations @ AHF Positive Healthcare
2001 -
2019 Director Healthcare Services Call Center Operations @
Melissa Ramos Education
University of Phoenix
Bachelor of Science in Management (Business Administration, Management and Operations)
2020
-
2022
California State University, Long Beach
Bachelor’s Degree (Health/Health Care Administration/Management)
1995
-
2017
Melissa Ramos Skills
HIPAA
Customer Service
Call Centers
Healthcare
Healthcare Management
Process Improvement
Health Insurance
Medicare
Healthcare Information Technology
Medicaid
Managed Care
Software Documentation
Training
Team Building
Business Analysis
Leadership
Outlook
Microsoft Excel
Healthcare Industry
Troubleshooting
Cross-functional Team Leadership
PowerPoint
Software Troubleshooting
Quality Assurance
Telephone Triage
24x7 Production Support
Management
Strategic Planning
Microsoft Office
Team Leadership
Business Process Improvement
U.S. Health Insurance Portability and Accountability Act (HIPAA)
Hospitals
Microsoft Word
Cross Functional Team Leadership
Project Management
u.s. Health Insurance Portability and Accountability Act Hipaa
Nursing
u.s. Health Insurance Portability and Accountability Act
Melissa Ramos Summary
Melissa Ramos, based in Los Angeles, CA, US, is currently a Director of Member Services and Call Center Operations at AHF Positive Healthcare. Melissa Ramos brings experience from previous roles at MOLINA HEALTHCARE INC. Melissa Ramos holds a 2020 - 2022 Bachelor of Science in Management in Business Administration, Management and Operations @ University of Phoenix. With a robust skill set that includes HIPAA, Customer Service, Call Centers, Healthcare, Healthcare Management and more. Melissa Ramos has 2 mobile phone numbers on RocketReach.
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