Melissa Mclachlan's Location
North Vancouver, BC, CA
Melissa Mclachlan's Work
- Faculty @ British Columbia Institute of Technology
- Business Consultant - IT Service Transformation Program @ TELUS
- IT Mastermind @ Strategic Play Global
- Process Product Manager and Subject Matter Expert (SME) @ DDLS
- Process Architect and Project Manager @ Telstra
- Process Enablement Manager @ Commonwealth Bank
- Principal Consultant and Trainer @ Intrinsic IT
- itSMF NSW State Representative (volunteer committee member role) @ itSMF Australia
- ITIL Implementation and Consulting Manager (initially Technical Service Delivery Manager) @ KAZ
- Service Delivery Manager @ Rothschild & Co
Melissa Mclachlan's Education
- University of Technology, Sydney
MBus. (IT Management)
2002 - 2008 - University of Toronto - Rotman School of Management
Search Inside Yourself Leadership (SIYLI)
2015 - 2015 - Sauder School of Business
Leading with Energy
2014 - 2014
- University of Technology Sydney
Diploma (Adult Education)
- TAFE NSW
Diploma (Computing)
Melissa Mclachlan's Skills
- ITIL
- IT Service Management
- IT Management
- Service Delivery
- Change Management
- Service Desk
- Service Management
- Incident Management
- Governance
- Consulting
Melissa Mclachlan's Summary
Melissa McLachlan, based in North Vancouver, BC, CA, is currently a Faculty at British Columbia Institute of Technology, bringing experience from previous roles at TELUS, Strategic Play Group Ltd., DDLS and Telstra. Melissa McLachlan holds a 2002 - 2008 MBus. in IT Management @ University of Technology, Sydney. With a robust skill set that includes ITIL, IT Service Management, IT Management, Service Delivery, Change Management and more, Melissa McLachlan contributes valuable insights to the industry. Melissa McLachlan has 1 email on RocketReach.
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