Melissa Mackenzie's Location
Ottawa, ON, CA
Melissa Mackenzie's Work
- Knowledge Management Specialist @ MDS AERO SUPPORT LIMITED
- Quality Systems Developer @ MDS AERO SUPPORT LIMITED
- Applications Trainer @ Gowling WLG
- Analyst and Project Coordinator @ Rogers Communications
- Resource Planning Manager @ Startek
- Resource Planning Training Specialist @ Startek
- Trainer @ Startek
- Quality Assurance Specialist @ Startek
Melissa Mackenzie's Education
- Brock University
Bachelor Of Arts (Economics)
1996 - 2001
Melissa Mackenzie's Skills
- Call Centers
- Workforce Management
- CRM
- Process Improvement
- Analysis
- Training
- Management
- Call Center
- Telecommunications
- Customer Satisfaction
Melissa Mackenzie's Summary
Melissa MacKenzie, based in Ottawa, ON, CA, is currently a Knowledge Management Specialist at MDS Aero Support Corporation, bringing experience from previous roles at MDS Aero Support Corporation, Gowling WLG, Rogers Communications and Startek. Melissa MacKenzie holds a 1996 - 2001 Bachelor Of Arts in Economics @ Brock University. With a robust skill set that includes Call Centers, Workforce Management, CRM, Process Improvement, Analysis and more, Melissa MacKenzie contributes valuable insights to the industry. Melissa MacKenzie has 2 emails on RocketReach.
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