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Melissa Lambert Location
Toronto, ON, CA
Melissa Lambert Work
Vice President , Global Talent Acquisition @ (January 2023 - Present)
President and Founder @ (June 2022 - Present)
Senior Director, Employee and HR Communications @ (January 2019 - January 2021)
Senior Director, HR, Customer Experience and Brand Communications @ (January 2017 - January 2019)
Senior Director, Talent Acquisition and Organizational Development @ (January 2014 - January 2017)
Director, Customer and Employee Experience, Credit Card Operations @ (January 2013 - January 2014)
Director, Training Design and Employee Experience - Contact Centre Services @ (January 2007 - June 2012)
Senior Consultant, Performance Coaching @ (October 2004 - October 2007)
Director, Sales and Service Channel Operations @ (January 2002 - January 2004)
Manager, Sales and Service Capability Development @ (January 2001 - January 2002)
Melissa Lambert Education
Athabasca University
Executive MBA
2001-2002
University of Ottawa
Bachelor of Commerce (B.Com.) (Marketing/Human Resources)
1989-1991
Erikson Coaching International
EAC (Coaching)
2025
Melissa Lambert Skills
Assessments
Business Analysis
Business Development
Business Planning
Business Process Improvement
Business Relationship Management
Business Strategy
Business Transformation
CRM
Call Center
Change Management
Channel Account Management
Coaching
Communication
Contact Centers
Continuous Improvement
Corporate Development
Cross-functional Team Leadership
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Executive Management
Global Talent Acquisition
Human Resources
Interpersonal Skills
Interviewing
Leadership
Leadership Coaching
Leadership Development
Management
Management Consulting
Negotiation
Onboarding
Operations Management
Organizational Change Management
Outsourcing
People Management
Performance Management
Process Improvement
Quality Management
Recruiting
Recruitment leader
Retail Banking
Sales Management
Six Sigma
Software Implementation
Sourcing
Strategic Planning
Strategic Relationships
Strategic workforce planning
Strategy
Team Leadership
Training
Vendor Management
Workforce Management
Melissa Lambert Summary
Melissa Lambert, based in Toronto, ON, CA, is currently a Vice President , Global Talent Acquisition at Bill Gosling Outsourcing. Melissa Lambert brings experience from previous roles at Talent Spark Consulting and Millennium 1 Solutions. Melissa Lambert holds a 2001 - 2002 Executive MBA @ Athabasca University. With a robust skill set that includes Assessments, Business Analysis, Business Development, Business Planning, Business Process Improvement and more. Melissa Lambert has 2 emails and 1 mobile phone numbers on RocketReach.
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