Melissa Kaiser Email & Phone Number
Lead Director, Client Operations @ CVS Health
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Melissa Kaiser Location
- Columbus, OH, US
Melissa Kaiser Work
- 2018 -now Lead Director, Client Operations @
- 2016 -2018 Director, Customer Care, Medicare D @
- 2015 -2016 Director, Customer Care- Work From Home @
- 2010 -2014 Senior Director, Total Rewards - Recognition @
- 2008 -2010 Director, Customer Service and Local Operations @ Medco
- 2003 -2010 Sr. Manager, National Operations @ Medco Health Solutions
- 1996 -2001 Customer Service Managers @
Melissa Kaiser Education
- The Ohio State University
BA (Communications)
1988-1993
Melissa Kaiser Skills
- Leadership
- Temporary Placement
- Project Management
- Strategic Communications
- Recognition Strategies
- Workforce Planning
- Operations Management
- Call Center
- Customer Service
- Telecommunications
- Project Coordination
- Event Management
- Management
- Team Leadership
- Cross-functional Team Leadership
- Virtual Teams
- Strategy
- Employee Engagement
- Human Resources
- Vendor Management
- Change Management
- Program Management
- Medicare
- Performance Management
- Six Sigma
- Sales
- Medicare Part D
- Microsoft Excel
- Supervisor
- Process Improvement
- Healthcare
- Consumer Sales
- Planning
- Cross Functional Team Leadership
Melissa Kaiser Summary
- Melissa Kaiser, based in Columbus, OH, US, is currently a Lead Director, Client Operations at CVS Health. Melissa Kaiser brings experience from previous roles at CVS Health, Express Scripts (formerly Medco, Inc) and Medco. Melissa Kaiser holds a 1988 - 1993 BA in Communications @ The Ohio State University. With a robust skill set that includes Leadership, Temporary Placement, Project Management, Strategic Communications, Recognition Strategies and more. Melissa Kaiser has 2 emails and 1 mobile phone numbers on RocketReach.
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