Client Success Manager @ (January 2021 - November 2024)
Senior Manager of Communications and Engagement @ (October 2018 - February 2020)
Senior Manager of Internal Operations and Engagement @ (April 2015 - October 2018)
Menus and Systems Manager @ (April 2013 - April 2015)
Operations Support Manager @ (January 2007 - April 2013)
Dining Room Supervisor, Corporate Trainer, Server @ (June 2006 - December 2007)
Operations Generalist @ (February 2005 - January 2006)
Melissa Jonas Education
University of Central Missouri
Bachelor's degree (Communication and Media Studies)
Melissa Jonas Skills
Account Management
Applicant Tracking Systems
Attention to Detail
Budget Management
Build Strong Relationships
Business Administration
Business Development
Business-to-Business (B2B)
Campaign Launch
Client Correspondence
Client Presentation
Client Relations
Client Services
Cloud Computing
Coaching
Communication
Community Engagement
Conference Logistics
Conference Registration
Conferences
Contract Review
Corporate Communications
Corporate Events
Critical Thinking
Customer Communication
Customer Engagement
Customer Experience
Customer Experience Management
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Success
Customer Support
Editing
English
Event Management
Event Marketing
Event Planning
Exceeding Targets
Executing Events
Facebook
High Quality Standards
Hospitality
Hotel Booking
Hotel Contract Negotiation
Internal Communications
Interpersonal Communication
Intranet
Key Performance Indicators
Leadership
Management
Marketing
Marketing Copy
Marketing Programs
Meeting Facilitation
Meeting Planning
Memos
Menu Development
Microsoft Excel
Microsoft Office
Microsoft Outlook
Microsoft Word
Operations Management
Oral Communication
Organization Skills
Performance Metrics
Presentations
Press Releases
Problem Solving
Product Adoption
Project Management
Quickness
Relationship Building
Relationship Development
Resource Management
Salesforce Marketing Cloud
Salesforce.com
Salesforce.com Administration
SharePoint
Site Inspections
Skilled Multi-tasker
Strategy
Team Building
Team Leadership
Team Management
Teamwork
Thought Leadership
Time Management
Transparency
Travel Arrangements
Troubleshooting
Voice of the Customer
Writing
Melissa Jonas Summary
Melissa Jonas, based in Lee's Summit, MO, US, is currently a Customer Relations Manager at Titan Protection and Consulting, Inc.. Melissa Jonas brings experience from previous roles at Abbott and Houlihan's Restaurants, Inc.. Melissa Jonas holds a Bachelor's degree in Communication and Media Studies @ University of Central Missouri. With a robust skill set that includes Account Management, Applicant Tracking Systems, Attention to Detail, Budget Management, Build Strong Relationships and more. Melissa Jonas has 1 emails and 2 mobile phone numbers on RocketReach.
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