Melissa Gordon Email & Phone Number
Director Customer Operations @ Compass Datacenters
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Melissa Gordon Location
- Texas, United States
Melissa Gordon Work
- Director Customer Operations @ (March 2024 - Present)
- Director of Customer Success @ (March 2024 - Present)
- Sr. Customer Success Manager @ (September 2016 - January 2024)
- Client Services Manager @ (November 2013 - September 2016)
- Customer Account Manager @ Level 3 (Acquired TW Telecom) (November 2013 - September 2016)
- Project Analyst @ inTelesystems (February 2013 - November 2013)
- Project Manager @ inTeleystems (February 2013 - November 2013)
- Project and Program Management III @ (May 2011 - December 2012)
- Program Manager @ (May 2011 - December 2012)
- Client Service Manager Associate @ Level 3 FMA Global Crossing (April 2006 - May 2011)
- Client Services Manager @ Global Crossing Dallas (April 2006 - May 2011)
- Executive Assistant to RVP and Sales Team, Provision @ Global Crossing (April 2006 - December 2009)
- Business Development Analyst @ SDL International (November 2004 - April 2006)
- Business Development @ (January 2003 - January 2005)
- Executive Assistant @ New Edge Networks (January 2000 - January 2004)
Melissa Gordon Education
- Ogeechee Technical College
Medical Assisting
1992-1993 - Wheeler High School 1986-1990
Melissa Gordon Skills
- Account Executives
- Account Management
- Analytical Skills
- Artificial Intelligence (AI)
- Business Development
- Business Relationship Management
- Business Reviews
- CRM
- CSM
- Call Centers
- Client Relations
- Client Services
- Communication
- Computer Ethics
- Contact Centers
- Cross-functional Collaborations
- Customer Engagement
- Customer Experience
- Customer Satisfaction
- Customer Success
- Data Center Operations
- Enterprise Accounts
- Gainsight
- Generative AI
- Goal Setting
- Interpersonal Skills
- Key Performance Indicators
- Managed Services
- Mobile Devices
- Networking
- Pre-Sales Support
- Presentations
- Priority Management
- Project Coordination
- Project Management
- Quality Assurance
- Renewals
- Risk Management
- Sales Acumen
- Sales Operations
- Salesforce.com
- Security
- Service Delivery
- Software Documentation
- Solution Selling
- Stakeholder Engagement
- Strategic Partnerships
- Strategic Relationships
- Team Collaboration
- Telecommunications
- Time Management
- Training
- Unified Communications
- Vendor Management
- VoIP
- Voice over IP (VoIP)
- Wireless
- Wireless Technologies
- Voice Over Ip Voip
- Strategic Planning
- PowerPoint
Melissa Gordon Summary
- Melissa Gordon, based in Texas, United States, is currently a Director Customer Operations at Compass Datacenters. Melissa Gordon brings experience from previous roles at Compass Datacenters, Digital Realty, Level 3 Communications and Level 3 (Acquired TW Telecom). Melissa Gordon holds a 1992 - 1993 Medical Assisting @ Ogeechee Technical College. With a robust skill set that includes Account Executives, Account Management, Analytical Skills, Artificial Intelligence (AI), Business Development and more. Melissa Gordon has 4 emails and 7 mobile phone numbers on RocketReach.
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