Melissa Eaton's Location
Golden, CO, US
Melissa Eaton's Work
- Head of CX Benefits Operations @ Gusto
- Vice President | Customer Success @ Pie Insurance
- Vice President | Customer Experience @ Esurance
- Vice President | Client Services @ Esurance
- Director | National Call Center @ Mercury Insurance
- Director | Product Development and Integration @ Adecco (Acquired the WorkCard Company - VMS start up)
- Director | Customer Support @ LifeChart.Com
- Customer Service Manager | Communications and Network Services @ University of California, Berkeley
- West Region Business Process Innovation Manager @ Cardinal Health
- Principal @ MSE Work Redesign Consultant
Melissa Eaton's Education
- University of Colorado Boulder
B.A. (International Affairs)
1985 - 1989
Melissa Eaton's Skills
- Strategic Planning
- Process Engineering
- Leadership Development
- Planning
- Training & Development
- Customer Satisfaction
- Employee Engagement
- Customer Advocacy
- Call Center Development
- Call Center
Melissa Eaton's Summary
Melissa Eaton, based in Golden, CO, US, is currently a Head of CX Benefits Operations at Gusto, bringing experience from previous roles at Pie Insurance, Esurance and Mercury Insurance. Melissa Eaton holds a 1985 - 1989 B.A. in International Affairs @ University of Colorado Boulder. With a robust skill set that includes Strategic Planning, Process Engineering, Leadership Development, Planning, Training & Development and more, Melissa Eaton contributes valuable insights to the industry. Melissa Eaton has 7 emails and 1 mobile phone number on RocketReach.
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