Melissa D. Email
Client and Operations Support @ TeraLeap
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Melissa D. Location
- Manila, Philippines
Melissa D. Work
- Client and Operations Support @ (August 2021 - Present)
- Virtual Assistant @ (December 2018 - Present)
- Customer Support Specialist @ (December 2018 - August 2021)
- Amazon Product Researcher @ DPJ Trading (July 2018 - December 2018)
- Customer Support Specialist @ (June 2017 - April 2018)
- Customer Support Team Lead @ (October 2016 - June 2017)
- Customer Support Subject Matter Expert @ (January 2016 - October 2016)
- Customer Support Specialist @ (March 2015 - January 2016)
- Customer Support Subject Matter Expert @ (August 2013 - February 2015)
- Customer Support Specialist @ (October 2012 - August 2013)
Melissa D. Education
- STI College
Bachelor of Science - BS (Hotel and Restaurant Management)
2011-2014
Melissa D. Skills
- Account Management
- Administrative Assistance
- Attention to Detail
- Client Relations
- Customer Escalation Management
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Support
- FBA
- KPI Reporting
- Knowledge Base
- Office Administration
- Product Research
- Project Coordination
- Project Management
- Project Planning
- Reporting & Analysis
- Sales Operations
- Service Operations
- Social Media Management
- Software as a Service (SaaS)
- Support Management
- Team Coaching
- Team Coordination
- Team Management
- Troubleshooting
Melissa D. Summary
- Melissa D., based in Metro Manila, Philippines, is currently a Client and Operations Support at TeraLeap. Melissa D. brings experience from previous roles at Upwork, Badger Maps, Inc., DPJ Trading and Bytion. Melissa D. holds a 2011 - 2014 Bachelor of Science - BS in Hotel and Restaurant Management @ STI College. With a robust skill set that includes Account Management, Administrative Assistance, Attention to Detail, Client Relations, Customer Escalation Management and more. Melissa D. has 1 emails on RocketReach.
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