Melissa Collier Email & Phone Number
Senior Call Center Manager @ Ryder System, Inc.
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Melissa Collier Location
- Atlanta, GA, US
Melissa Collier Work
- Senior Call Center Manager @ (December 2016 - Present)
- Owner, CEO @ The Collier Group Experience - *luxury travel for those who demands an experienc (July 2014 - Present)
- Director Membership Services and Billing Ops (Virtual) @ (October 2015 - November 2016)
- Call Center Operational Manager @ (June 2014 - September 2015)
- Senior Consultant @ Alford Marsh and Associate (March 2014 - May 2015)
- Director of Operations @ Merchants Preferred (January 2013 - February 2014)
- Consultant @ Alford Marsh and Associates (April 2012 - December 2012)
- Assistant Vice President of Customer Care Operations @ (November 2007 - April 2012)
- Senior Manager @ (October 2005 - April 2007)
- Senior Manager @ (August 1987 - July 2005)
- Alumni @ (January 1984 - January 1987)
Melissa Collier Education
- Keller Graduate School of Management of DeVry University
BS (Computer Information Systems)
1984-1987
Melissa Collier Skills
- Call Center
- Vendor Management
- Process Improvement
- Service Delivery
- Workforce Management
- Cross-functional Team Leadership
- Telecommunications
- Business Process Improvement
- Operations Management
- Outsourcing
- Project Management
- Team Leadership
- Business Analysis
- Sla
- Customer Satisfaction
- Strategic Planning
- Customer Service
- Program Management
- Customer Experience
- Loan Servicing
- Contact Centers
- Call Centers
- Training
- Performance Management
- Software Documentation
- Leadership
- Integration
- SDLC
- Human Resources
- Management
- Team Management
- MS Project
- Graphic Design
- Artist Management
- Branding
- Marketing
- Cross Functional Team Leadership
- Design
- Brand Management
Melissa Collier Summary
- Melissa Collier, based in Atlanta, GA, US, is currently a Senior Call Center Manager at Ryder System, Inc.. Melissa Collier brings experience from previous roles at The Collier Group Experience - *luxury travel for those who demands an experienc, Global Club Card, LesConcierges and Alford Marsh and Associate. Melissa Collier holds a 1984 - 1987 BS in Computer Information Systems @ Keller Graduate School of Management of DeVry University. With a robust skill set that includes Call Center, Vendor Management, Process Improvement, Service Delivery, Workforce Management and more. Melissa Collier has 3 emails and 3 mobile phone numbers on RocketReach.
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