Melissa Collier's Location
Atlanta, GA, US
Melissa Collier's Work
- Senior Call Center Manager @ Ryder System, Inc.
- Senior Call Center Manager and Invoicing Manager @ Ryder System, Inc.
- Owner, CEO @ The Collier Group Experience - *luxury travel for those who demands an experienc
- Director Membership Services and Billing Ops (Virtual) @ Global Club Card
- Call Center Operational Manager @ John Paul
- Senior Consultant @ Alford Marsh and Associate
- Director of Operations @ Merchants Preferred
- Consultant @ Alford Marsh and Associates
- Assistant Vice President of Customer Care Operations @ Ocwen Financial Solutions Pvt. Ltd. - APAC
- Senior Manager @ Atlanta Gas Light
Melissa Collier's Education
- Keller Graduate School of Management of DeVry University
BS (Computer Information Systems)
1984 - 1987
Melissa Collier's Skills
- Call Center
- Vendor Management
- Process Improvement
- Service Delivery
- Workforce Management
- Cross-functional Team Leadership
- Telecommunications
- Business Process Improvement
- Operations Management
- Outsourcing
Melissa Collier's Summary
Melissa Collier, based in Atlanta, GA, US, is currently a Senior Call Center Manager at Ryder System, Inc., bringing experience from previous roles at Ryder System, Inc., The Collier Group Experience - *luxury travel for those who demands an experienc, Global Club Card and LesConcierges. Melissa Collier holds a 1984 - 1987 BS in Computer Information Systems @ Keller Graduate School of Management of DeVry University. With a robust skill set that includes Call Center, Vendor Management, Process Improvement, Service Delivery, Workforce Management and more, Melissa Collier contributes valuable insights to the industry. Melissa Collier has 2 emails and 1 mobile phone number on RocketReach.
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