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Melissa Cloud-Morse Location
Wilmington, DE, US
Melissa Cloud-Morse Work
2023 -now Fraud Exception Processing Analyst @
2003 -2023 Quality Assurance Analyst @
2003 -2023 Marketing Liaison @
2003 -2023 Team Leader @
2003 -2023 Learning and Development Mentor and Customer Loyalty Trainer @
2003 -2023 Customer Account Executive 3, Service @ Comcast
Melissa Cloud-Morse Education
University of Delaware 1988-1991
Alexis I duPont High School 1985-1989
Arapahoe Community College
N/A (Telecommunications Management)
2011
Melissa Cloud-Morse Skills
Customer Service
Microsoft Excel
Internet
Leadership
Microsoft Office
Microsoft Word
Office Management
Organization
PowerPoint
Problem Solving
Quality Assurance
Quality Management
Learning and Development
Windows
Creative Writing
Technical Writing
Business Writing
Analysis
Process Improvement
Customer Satisfaction
Strategic Planning
Team Leadership
Sales
Training
Call Center Development
Coaching
Telecommunications
Operations Management
Performance Management
Workforce Management
Software Documentation
Access
Social Networking
Customer Experience
Troubleshooting
Broadband
Project Management
Team Building
SDLC
Change Management
Data Analysis
Program Management
Cross-functional Team Leadership
Forecasting
Customer Retention
Wireless
Integration
Call Centers
Call Center
Billing Systems
Cross Functional Team Leadership
Melissa Cloud-Morse Summary
Melissa Cloud-Morse, based in Wilmington, DE, US, is currently a Fraud Exception Processing Analyst at Barclays. Melissa Cloud-Morse brings experience from previous roles at Comcast Cable and Comcast. Melissa Cloud-Morse holds a 1988 - 1991 University of Delaware. With a robust skill set that includes Customer Service, Microsoft Excel, Internet, Leadership, Microsoft Office and more. Melissa Cloud-Morse has 2 emails and 2 mobile phone numbers on RocketReach.
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