Call Center Operations Manager @ (March 2018 - November 2019)
Operations Marketing Manager @ (March 2014 - March 2018)
Operations Manager @ (March 2013 - March 2014)
Operations Manager @ (October 2011 - April 2013)
Call Center Manager @ (June 2005 - October 2011)
Assest Recovery Processor @ (January 2001 - November 2002)
CSR | Home Service Plan Coordinator @
Melissa Cisneros Education
College of Southern Nevada
Bachelor Of Arts (Marketing, Business Management, Business)
2003-2005
Melissa Cisneros Skills
Leadership
Customer Experience
P&L
Hiring
Team Building
Hiring Personnel
Human Resources
Call Center
Account Management
Sales
Customer Retention
Sales Operations
Customer Satisfaction
Forecasting
Business Development
Team Leadership
Process Improvement
Strategic Planning
Lean Management
Workforce Management
Sales Management
Client Accounts
Budgeting
Operations Management
Contact Centers
Cultural Awareness
P&L Management
New Business Development
Marketing
Leadership Development
Training
Employee Training
Customer Service
Operational Risk Management
Business Process Improvement
Budgets
Operational Excellence
Management
Call Center Development
Strategic Consulting
Coaching
Inventory Management
Call Centers
Business Performance Management
Recruiting
CRM
Performance Management
Melissa Cisneros Summary
Melissa Cisneros, based in Phoenix, AZ, US, is currently a Operations Project Manager at Parker and Sons. Melissa Cisneros brings experience from previous roles at Penguin Air & Plumbing, American Residential Services, One Hour Heating & Air Conditioning, LLC and Direct Energy. Melissa Cisneros holds a 2003 - 2005 Bachelor Of Arts in Marketing, Business Management, Business @ College of Southern Nevada. With a robust skill set that includes Leadership, Customer Experience, P&L, Hiring, Team Building and more. Melissa Cisneros has 5 emails and 5 mobile phone numbers on RocketReach.
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