Melissa Ciciola Email

Director Management Consulting and Service Excellence @ Promethee Consultants

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Melissa Ciciola's Location

Montreal, QC, CA

Melissa Ciciola's Work

Director Management Consulting and Service Excellence @ Promethee Consultants
Senior Consultant - Customer Relationship and Contact Center transformation @ Promethee Consultants
Consultant - Customer Relationship and Contact Center transformation @ Promethee Consultants

Director - Mortgage renewals @ National Bank of Canada
Section Manager @ National Bank of Canada
Workforce Management @ National Bank of Canada
Senior Collections Specialist @ National Bank of Canada

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Melissa Ciciola's Education

McGill University
Certificate in human ressource management (Human Resources Management and Services)
2017 - 2020
Dawson College
(Social Sciences)
2000 - 2002

Melissa Ciciola's Skills

Leadership
Customer Experience
Banking

Business Development
Business Analysis
Contact Center Management
Inspiration
Team Management
Team Leadership
Customer Relationship Management

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Melissa Ciciola's Summary

Melissa Ciciola, based in Montreal, QC, CA, is currently a Director Management Consulting and Service Excellence at Promethee Consultants, bringing experience from previous roles at Promethee Consultants and National Bank of Canada. Melissa Ciciola holds a 2017 - 2020 Certificate in human ressource management in Human Resources Management and Services @ McGill University. With a robust skill set that includes Leadership, Customer Experience, Banking, Business Development, Business Analysis and more, Melissa Ciciola contributes valuable insights to the industry. Melissa Ciciola has 2 emails on RocketReach.