Melissa Berthold Email & Phone Number
Technical Writer @ World Wide Technology
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Melissa Berthold Location
- St. Louis, MO, US
Melissa Berthold Work
- Technical Writer @ (December 2024 - Present)
- Sr. Specialist @ (September 2017 - November 2024)
- Technical Documentation Manager @ (January 2015 - June 2017)
- Technical Communicator (Contract) @ (April 2010 - March 2013)
- Technical Writer @ (November 2009 - April 2010)
- Trainer @ (May 2007 - August 2009)
- Training and Development Consultant @ 360° Development (September 2004 - May 2007)
- Content Writer and Instructional Design and Training Developer @ (April 2001 - September 2004)
- Training and Delivery Manager @ (April 1999 - April 2001)
Melissa Berthold Education
- Angelo State University
BA (History, English, Secondary Education Teaching Certificate - Lifetime)
Melissa Berthold Skills
- SnagIt
- User Documentation
- XML
- Vasont
- Confluence
- Oxygen XML Editor
- Customer Retention
- Project Delivery
- Document Management
- Instructor-led Training
- Technical Training
- Writing
- Web Content Writing
- Online Help
- Learning Management Systems
- DITA XML
- Darwin Information Typing Architecture (DITA)
- User Assistance
- CCMS
- Software Industry
- Simulation Software
- Interpersonal Skills
- Technical Communication
- Employee Training
- Training
- Instructional Design
- Process Improvement
- Visio
- Documentations
- Software Documentation
- Team Building
- Customer Satisfaction
- Analysis
- Program Management
- SharePoint
- Leadership
- Project Management
- Business Process Improvement
- Call Centers
- Strategy
- Coaching
- Customer Service
- Marketing
- Telecommunications
- Interviews
- Sales
- Technical Writing
- Documentation
- Interviewing
- ADDIE
- Attention to Detail
- Blogging
- Business Writing
- Clarity
- Communication
- Content Development
- Content Management Systems (CMS)
- Creative Problem Solving
- Cross-Functional Collaboration
- Curriculum
- Document Review
- Educational Video
- Engaging Content
- Gap Analysis
- Grammar
- Handle Multiple Projects
- Jira
- Learning Management
- Master Control
- Multitasking
- Online Content
- Organization Skills
- Presentations
- Problem Solving
- Process Improvement & Documentation Governance
- Proofreading
- Public Speaking
- Research Skills
- Storytelling
- Subject Matter Experts
- Syntax
- Teamwork
- Technical Documentation
- Technical Writers
- Training Coordination
- Training Courses
- Tutorials
- Usability
- Usability Testing
- Worksheets
- Written Communication
- Wellness
- Chiropractic
Melissa Berthold Summary
- Melissa Berthold, based in St. Louis, MO, US, is currently a Technical Writer at World Wide Technology. Melissa Berthold brings experience from previous roles at Windstream, Suddenlink Communications, MasterCard and SERCO, Inc. Melissa Berthold holds a BA in History, English, Secondary Education Teaching Certificate - Lifetime @ Angelo State University. With a robust skill set that includes SnagIt, User Documentation, XML, Vasont, Confluence and more. Melissa Berthold has 1 emails and 1 mobile phone numbers on RocketReach.
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