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Melissa B. Location
Kingston upon Hull, GB
Melissa B. Work
Creator of Drop-In @ (September 2026 - Present)
Client Services and Product Manager @ (May 2023 - Present)
Technical Support Manager @ (October 2018 - May 2023)
The Property Software Group -Residential Team Leader @ (April 2015 - October 2018)
Installations and Migrations Consultant @ (April 2014 - March 2015)
Group Software Trainer @ (January 2012 - April 2014)
Residential Support Analyst @ (January 2011 - January 2012)
Techincal Support Analyst @ (January 2002 - January 2011)
Melissa B. Education
Hull College
Information Technology
1999-2001
Melissa B. Skills
Account Management
Broadband
Business Development
Call Logging
Cloud Computing
Communication
Complaint Management
Contact Centers
Continuous Improvement
Customer Experience
Customer Interaction
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Service Management
Customer Support
Data Privacy
Employee Training
Information Security
Leadership
Mac OS
Management
Microsoft Office
Microsoft SQL Server
Organization Skills
Problem Solving
Product Knowledge
Project Management
Relationship Building
Report Writing
Resolving Issues
Routers
SQL
Software Development
Software Installation
Team Leadership
Team Management
Technical Support
Time Management
Training
Training and Development (HR)
Troubleshooting
Wireless
Melissa B. Summary
Melissa B., based in Kingston upon Hull, GB, is currently a Creator of Drop-In at Sauce. Melissa B. brings experience from previous roles at Sauce, ZPG Plc and The Property Software Group. Melissa B. holds a 1999 - 2001 Information Technology @ Hull College. With a robust skill set that includes Account Management, Broadband, Business Development, Call Logging, Cloud Computing and more.
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