Melissa Apiou Location
Paris, FR
Melissa Apiou Work
- 2024 - now Service Delivery Manager @ Hitachi Solutions France
- 2021 - 2024 Partner Engagement Business Architect – Modern Work – Customer Success Unit HQ @ Microsoft
- 2021 - 2021 Customer Engineer Role Excellence – Modern Work – Customer Success Unit HQ @ Microsoft
- 2021 - 2021 Technical Customer Success Manager – Modern Work – Customer Success Unit @ Microsoft
- 2019 - 2021 Customer Success Manager - Legal Software - Contract Express and High Q @ Thomson Reuters
- 2019 - 2019 Partner Success Manager - Cloud Collaboration Customer Success - Cisco Webex Calling @ Cisco
- 2016 - 2019 Partner Success Manager - Cloud Collaboration Customer Success - Cisco Webex Teams and Meeting @ Cisco
- 2014 - 2016 Service Delivery Team Leader (Former Arkadin) @ NTT Ltd.
- 2013 - 2014 Key Account Team Leader (Former Arkadin) @ NTT Ltd.
- 2011 - 2013 Customer Service Team Leader (Former Arkadin) @ NTT Ltd.
Melissa Apiou Education
- Institut des Etudes Judiciaires
Préparation aux concours administatifs (Magistrature et Commissaire de Police)
2007 - 2009 - Université Panthéon Assas (Paris II)
Master 2 (Droit de l'Homme et Droit humanitaire)
2006 - 2007 - Université Robert Schuman (Strasbourg III)
Master 2 (Sciences Criminelles)
2005 - 2007
- Université Panthéon Assas (Paris II)
Maîtrise de Droit (Carrières judiciaires et sciences criminelles)
2004 - 2005 - Université Panthéon Assas (Paris II)
Licence de Droit (Droit public)
2003 - 2004 - Université Panthéon Assas (Paris II)
Diplôme d'Etudes Universitaires Générales (Droit)
2001 - 2003
Melissa Apiou Skills
- Program Management
- Bluejeans
- SaaS
- Salesforce.com
- Customer Service
- Gestion de compte
- Change Management
- VoIP
- Situational Leadership
- Services de gestion
Melissa Apiou Summary
Melissa Apiou, based in Paris, FR, is currently a Service Delivery Manager at Hitachi Solutions France. Melissa Apiou brings experience from previous roles at Microsoft and Thomson Reuters. Melissa Apiou holds a 2007 - 2009 Préparation aux concours administatifs in Magistrature et Commissaire de Police @ Institut des Etudes Judiciaires. With a robust skill set that includes Program Management, Bluejeans, SaaS, Salesforce.com, Customer Service and more. Melissa Apiou has 2 emails on RocketReach.
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Clement Grammont
Presales director at Hitachi Solutions France
Chambéry, Auvergne-Rhône-Alpes, FR3 -
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