Melina Lass Email & Phone Number
Sócia Diretora @ Dbm Contact Center
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Melina Lass Location
- Curitiba, PR, BR
Melina Lass Work
- 2014 -now Sócia Diretora @
- 2010 -2022 Diretora de Operações @
- 2005 -2010 Customer Service Manager @ DBM Call Center
- 2001 -2005 Call Center Coordinator @
Melina Lass Education
- AIEC
(Administração de Empresas)
2006-2009 - Universidade Federal do Paraná
(Ciências Sociais)
1999-2001 - ESIC: Business & Marketing School
Melina Lass Skills
- Leadership
- Customer Experience
- Team Building
- PowerPoint
- Banking
- Call Center
- Windows
- Operating Systems
- Avaya
- DOS
- Forecasting
- Customer Satisfaction
- Telecommunications
- Business Analysis
- English
- Negotiation
- Team Management
- Team Leadership
- Process Improvement
- Strategic Planning
- Workforce Management
- Telemarketing
- Sales Management
- PMI
- Business Planning
- Microsoft Office
- Microsoft Word
- Operations Management
- Contact Centers
- Microsoft Excel
- Training
- Change Management
- Customer Service
- Portuguese
- Project Planning
- Business Process Improvement
- Business Strategy
- Management
- Teamwork
- Coaching
- Outsourcing
- Call Centers
- Key Performance Indicators
- CRM
- Performance Management
Melina Lass Summary
- Melina Lass, based in Curitiba, PR, BR, is currently a Sócia Diretora at Dbm Contact Center. Melina Lass brings experience from previous roles at Dbm Contact Center, DBM Call Center and HSBC. Melina Lass holds a 2006 - 2009 AIEC. With a robust skill set that includes Leadership, Customer Experience, Team Building, PowerPoint, Banking and more. Melina Lass has 2 emails on RocketReach.
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Melina Lass
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