Melih Özgül Email
Head of Customer Experience and Continuous Improvement @ METRO Cash and Carry Turkey
Melih Özgül's Location
Istanbul, Istanbul, Turkey
Melih Özgül's Work
- Head of Customer Experience and Continuous Improvement @ METRO Cash and Carry Turkey
- Senior Manager, Continuous Improvement and NPS Programme and Service Design @ METRO Cash and Carry Turkey
- Senior Customer Experience Manager Turkey @ Vodafone
- Senior Customer Experience Manager-Lean Six Sigma Master Black Belt @ TeliaSonera
- Customer Experience Manager @ Turkcell Global Bilgi
- Six Sigma Project Manager @ Borusan Makina ve Güç Sistemleri / Caterpillar
- Sales Represantative @ Borusan Makina ve Güç Sistemleri / Caterpillar
Melih Özgül's Education
MSc ( Management and Organization, 3.7)
2000 - 2005- Uludağ Üniversitesi
BSc ( Industrial Engineering, 3.6)
1996 - 2000 - BORNOVA ANATOLIAN HIGH SCHOOL
( 3.5)
1989 - 1996
Melih Özgül's Skills
- Six Sigma
- Balanced Scorecard
- Lean Initiatives
- Call Center
- Business Strategy
- Value Stream Mapping
- Back Office
- Operational Excellence
- Operational Efficiency
- Direct Sales
Melih Özgül's Summary
Melih Özgül, based in Istanbul, Istanbul, Turkey, is currently a Head of Customer Experience and Continuous Improvement at Metro Türkiye, bringing experience from previous roles at Metro Türkiye, Vodafone, Teliasonera and Turkcell Global Bilgi. Melih Özgül holds a 2000 - 2005 MSc in Management and Organization, 3.7. With a robust skill set that includes Six Sigma, Balanced Scorecard, Lean Initiatives, Call Center, Business Strategy and more, Melih Özgül contributes valuable insights to the industry. Melih Özgül has 3 emails on RocketReach.
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Melih Özgül
Head of Customer Experience and Continuous Improvement at METRO Cash and Carry Turkey
Istanbul, Istanbul, Turkey3
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