Melhem Saab Email
Head of Customer Experience @ Suyool
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Melhem Saab Location
- Lebanon
Melhem Saab Work
- Head of Customer Experience @ (October 2023 - Present)
- Music Composer @ Self-employed (January 1997 - Present)
- Head of Contact Center @ (January 2020 - September 2023)
- Head of Contact Center and Supervisor @ (February 2005 - January 2020)
- Damage Insurance_Technical Officer @ (April 2004 - January 2005)
- Administrative Assistant Manager @ Maestro s.a.r.l. (January 2000 - March 2002)
Melhem Saab Education
- Holy Spirit University of Kaslik - USEK
Bachelor of Arts (BA) (Business Administration - Management)
1999-2003 - College Ste. Therese - Furn El Chebback
Lebanese Baccalauréat ІІ (Experimental Sciences)
1982-1997
Melhem Saab Skills
- Agile
- Artificial Intelligence (AI)
- Banking
- Business Analysis
- CRM
- Coaching & Mentoring
- Composer
- Composition
- Contact Center Management
- Contact Centers
- Core Banking
- Credit Cards
- Customer Communication Management
- Customer Experience
- Customer Satisfaction
- Customer Service Management
- Customer Support
- Decision-Making
- Delegation
- Digital Transformation
- Digital Trends
- Employee Rewards Programs
- FinTech
- HR Management
- HR Transformation
- International Business
- Internet Banking
- Interviewing
- KPI Implementation
- KPI Reports
- Leadership
- Loans
- Management
- Music
- Music Composition
- Music Industry
- Negotiation
- Onboarding
- Operations Management
- People Management
- Performance Appraisal
- Performance Management
- Personal Branding
- Poet
- Poetry
- Poetry Writing
- Portfolio Management
- Product Management
- Project Management
- Quality Management
- Recruiting
- Retail Banking
- Songwriting
- Studio Recording
- Supervisory Skills
- Talent Management
- Team Management
- Teamwork
- Writing
- eBanking
- Commercial Banking
- Photography
- Directing
- Cross Selling
- SQL
- Strategic Planning
- Team Leadership
- Customer Service
- Credit
- Credit Analysis
- Credit Risk
- Branch Banking
- Trade Finance
- Financial Risk
- Islamic Finance
- Retail
Melhem Saab Summary
- Melhem Saab, based in Lebanon, is currently a Head of Customer Experience at Suyool. Melhem Saab brings experience from previous roles at Self-employed, BankMed, Bank of Beirut and Clover Brokers. Melhem Saab holds a 1999 - 2003 Bachelor of Arts (BA) in Business Administration - Management @ Holy Spirit University of Kaslik - USEK. With a robust skill set that includes Agile, Artificial Intelligence (AI), Banking, Business Analysis, CRM and more. Melhem Saab has 2 emails on RocketReach.
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