XEC Store Manager @ (January 2015 - December 2016)
Team Lead - Claims @ Benesyst (September 2012 - May 2013)
Short Term Disability Claim Manager @ (November 2011 - September 2012)
Customer Care Lead @ (June 2021 - August 2023)
Used Car Buyer and Wholesale Auction Liason @ (August 2018 - June 2021)
Loyalty Supervisor @ (May 2013 - January 2015)
Claims Analyst @ Benesyst (February 2011 - November 2011)
Claims Supervisor @ NovoLogix Inc. (October 2007 - April 2010)
Claims Supervisor @ Metropolitan Health Plan (January 2005 - October 2007)
Melanie Grob Education
Waldorf University
Bachelor of Business Administration - BBA
2020-2022
Melanie Grob Skills
Customer Support
Communication
Microsoft Outlook
Provider Relations
Financial Reporting
Long-term Care
FSA
Cross-functional Team Leadership
Team Building
Employee Benefits
Claim
Process Improvement
Outlook
Call Centers
Data Entry
Medicare
Insurance
Customer Service
HIPAA
Health Insurance
Benefits Administration
Healthcare
Managed Care
Medicaid
Access
Leadership
Visio
Vendor Management
Team Leadership
Management
Customer Satisfaction
Training
Customer Retention
Customer Experience
Business Process Improvement
Melanie Grob Summary
Melanie Grob, based in Minneapolis, MN, US, is currently a Customer Care Manager at Tangible Values. Melanie Grob brings experience from previous roles at CarMax, Comcast Cable, Benesyst and CIGNA. Melanie Grob holds a 2020 - 2022 Bachelor of Business Administration - BBA @ Waldorf University. With a robust skill set that includes Customer Support, Communication, Microsoft Outlook, Provider Relations, Financial Reporting and more. Melanie Grob has 2 emails and 1 mobile phone numbers on RocketReach.
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