Melanie General Email

Client Services and Operational Support @ CEC Global LLC

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Melanie General Location

Blythe Bridge, England, GB

Melanie General Work

2025 - now Client Services and Operational Support @ CEC Global LLC
2024 - 2025 Specialist Care manager @ Vodafone
2023 - 2025 Customer Support Team Lead @ Well Pharmacy

2022 - 2023 Postgraduate at the University of Salford @ The University of Salford
2016 - 2021 Technology Delivery Lead Manager @ Accenture
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2011 - 2016 Head of Service Management @ Atos
2008 - 2011 Transitions Manager @ Siemens
2005 - 2008 Process and Knowledge Analyst @ Siemens
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2003 - 2005 Quality Assurance Specialist @ Convergys
2002 - 2003 Quality Assurance Specialist @ eTelecare Global Solutions

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Melanie General Education

The University of Salford
Master of Science - MS (Managing Innovation and Information Technology)
2022 - 2023
Xavier University - Ateneo de Cagayannotactive
Bachelor of Science (BS) (Economics)
1997 - 2001
Ateneo de Manila University
1996 - 1997

Universidad de Santa Isabel
1989 - 1994

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Melanie General Skills

Leadership
Service Delivery
PMO

IT Operations
Call Centers
BPO
Process Improvement
Outsourcing
Service Management
Service Level Agreements Sla

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Melanie General Summary

Melanie General, based in Blythe Bridge, England, GB, is currently a Client Services and Operational Support at CEC Global LLC. Melanie General brings experience from previous roles at Vodafone, Well Pharmacy, The University of Salford and Accenture. Melanie General holds a 2022 - 2023 Master of Science - MS in Managing Innovation and Information Technology @ The University of Salford. With a robust skill set that includes Leadership, Service Delivery, PMO, IT Operations, Call Centers and more. Melanie General has 2 emails on RocketReach.

Melanie General Emails

Found 2 emails

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Melanie General

Client Services and Operational Support at CEC Global LLC

Blythe Bridge, England, GB
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Melanie General

Client Services and Operational Support at CEC Global LLC

Blythe Bridge, England, GB
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