Mel Wainwright Email
Head of Customer Identity Management @ NAB
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Mel Wainwright Location
- Cardinia, VIC, AU
Mel Wainwright Work
- Head of Customer Identity Management @ (October 2025 - Present)
- Head of Contact Centre Enablement @ (November 2024 - September 2025)
- Head of Specialised Channels @ (August 2020 - November 2024)
- Manager, Consumer Home Lending @ (February 2019 - August 2020)
- Operations Manager, Specialist Segments @ (February 2017 - January 2019)
- Operations Manager, Origin Business Centre and Solar Resolutions @ (April 2015 - February 2017)
- Operations and Leadership Optimisation Manager @ (August 2014 - April 2015)
- Senior Contact Centre Design Analyst @ (April 2014 - July 2014)
- Retention Lead (Contact Centre Manager) @ (October 2013 - March 2014)
- Project Manager @ (February 2013 - September 2013)
- Business Performance and Operations Manager @ (October 2011 - February 2013)
- Senior Team Leader, Mortgage Solutions @ (November 2009 - September 2011)
- Team Leader, Internet Banking Solutions @ (December 2008 - October 2009)
Mel Wainwright Education
- St. Francis Xavier College
Mel Wainwright Skills
- Banking
- Microsoft Office
- Risk Management
- Financial Analysis
- Customer Service
- Project Management
- Change Management
- Business Analysis
- Strategic Planning
- Microsoft Word
- Loans
- PowerPoint
- Negotiation
- Portfolio Management
- Business Strategy
- Retail Banking
- People Soft
- People Management
- Microsoft Excel
- Telepresence
- Workforce Management
- Management
- Stakeholder Management
- Call Centers
- Performance Management
- Contact Centers
- Analysis
- Customer Experience
- Team Management
- Operational Risk
- Operational Risk Management
- Business Transformation
- Coaching
- Employee Engagement
- Building Relationships
- Leadership Development
- Team Building
- Recruiting
- Outsourcing
- Strategic Thinking
- Operating Models
- Customer Satisfaction
- Customer Retention
- Workshop Facilitation
- Emotional Intelligence
- Offshoring
- Performance
- Operations
Mel Wainwright Summary
- Mel Wainwright, based in Cardinia, VIC, AU, is currently a Head of Customer Identity Management at NAB. Mel Wainwright brings experience from previous roles at NAB and Origin Energy. Mel Wainwright holds a St. Francis Xavier College. With a robust skill set that includes Banking, Microsoft Office, Risk Management, Financial Analysis, Customer Service and more. Mel Wainwright has 2 emails on RocketReach.
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Others Named Mel Wainwright
Mel Wainwright
Head of Customer Identity Management
Cardinia, VIC, AU
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