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Mel Ignacio Location
California, United States
Mel Ignacio Work
Senior Technology Solutions Professional - AI and Automations @ (March 2026 - Present)
Senior Support Analyst @ (March 2023 - March 2026)
Support Services Analyst @ (December 2018 - March 2026)
Software Support Analyst @ InTouchPOS® by ASSAL Corporation (November 2017 - November 2018)
Mel Ignacio Education
Diablo Valley College
Mel Ignacio Skills
Call Center Development
Traffic Management
Artificial Intelligence (AI)
Service Improvement
Hardware
Data Analysis
Cybersecurity
IT Management
Analytical Skills
Knowledge Management
Traffic Analysis
Documentation
Technical Support
Microsoft Products
IT Service Management
Information Technology
Microsoft Office
Incident Management
IT Operations
Software
Service-Level Agreements (SLA)
Computer Hardware
Active Directory
Customer Service
Retail Operations
Office 365
Service Desk
Customer Support
Service Delivery
Troubleshooting
Customer Experience
IT Hardware Support
Analytical Support
Mel Ignacio Summary
Mel Ignacio, based in California, United States, is currently a Senior Technology Solutions Professional - AI and Automations at Humana. Mel Ignacio brings experience from previous roles at SEPHORA and InTouchPOS® by ASSAL Corporation. Mel Ignacio holds a Diablo Valley College. With a robust skill set that includes Call Center Development, Traffic Management, Artificial Intelligence (AI), Service Improvement, Hardware and more. Mel Ignacio has 2 emails and 1 mobile phone numbers on RocketReach.
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