Mission Critical Support - Primary Engineer @ (May 2017 - September 2021)
Success Specialist @ (May 2015 - May 2017)
Cloud Success Technologist @ (October 2011 - May 2015)
Technical Support Engineer @ (December 2008 - October 2011)
Sr. Technical Business Analyst @ (October 2007 - December 2008)
Technical Business Analyst @ (February 2007 - October 2007)
Mel Carter Education
Eastern Illinois University
B.S. (Marketing)
1991-1993
Mel Carter Skills
Salesforce.com
Force.com
SaaS
Cloud Computing
Salesforce.com Certified Administrator
PaaS
SFDC
Enterprise Software
CRM
Business Analysis
Business Intelligence
Analytics
Business Process
Agile Methodologies
Data Migration
Requirements Analysis
Marketing Automation
SDLC
Siebel
Requirements Gathering
Technical Support
Troubleshooting
System Administration
Salesforce.com Administration
Professional Services
Mel Carter Summary
Mel Carter, based in Ocala, FL, US, is currently a Senior Manager, Customer Success Management at Salesforce. Mel Carter brings experience from previous roles at Salesforce and Salesforce.com. Mel Carter holds a 1991 - 1993 B.S. in Marketing @ Eastern Illinois University. With a robust skill set that includes Salesforce.com, Force.com, SaaS, Cloud Computing, Salesforce.com Certified Administrator and more. Mel Carter has 3 emails and 2 mobile phone numbers on RocketReach.
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