Mel Bilge Location
- Austin, TX, US
Mel Bilge Work
- 2022 - now Director of Customer Success @
- 2021 - 2022 Director of Customer Success @
- 2020 - 2021 Manager, Customer Success @
- 2018 - 2020 Customer Experience Manager @
- 2017 - 2018 SaaS Implementations Consultant @
- 2015 - 2017 Senior Solutions Analyst-Business Lead @
- 2014 - 2015 Solutions Analyst @
- 2013 - 2014 Associate Solutions Analyst @
Mel Bilge Education
- Lehigh University
Bachelor's Degree (Industrial Engineering)
2009 - 2013
Mel Bilge Skills
- Loan Servicing
- Information Technology
- PowerPoint
- Consulting
- Social Media
- Requirements Analysis
- Public Speaking
- SDLC
- Test Planning
- Client Relations
- AutoCAD
- Functional
- Lync
- Sales
- User Experience
- Data Analysis
- Camtasia
- JIRA
- Arena Simulation Software
- Business Analysis
- Agile Methodologies
- Regression Testing
- Scrum
- Visio
- Functional Specifications
- Engineering
- Google Docs
- Solution Implementation
- Technical Writing
- Strategy
- Outlook
- Microsoft Word
- Microsoft Excel
- Testing
- Facilitation
- SnagIt
- Change Management
- Customer Service
- Enterprise Software
- Business Intelligence
- Project Planning
- College Recruiting
- Events Coordination
- Product Demonstration
- Business Process Improvement
- Requirements Gathering
- SQL
- AMPL
- Windows Movie Maker
- Optimization
- Problem Solving
- Sprint Planning
- Pre Sales
- Inventory Control
- Arena Simulation
- CRM
- ERP Software
- Salesforce.com Administration
- Strategic Planning
- Integration
- Java
- Salesforce.com
- Process Improvement
- Microsoft Office
- Customer Relationship Management
- Customer Retention
- Software as a Service
- Customer Success
- Customer Experience
- NPS
- Customer Journey Mapping
- P&l
Mel Bilge Summary
- Mel Bilge, based in Austin, TX, US, is currently a Director of Customer Success at Rippit. Mel Bilge brings experience from previous roles at ServiceRocket. Mel Bilge holds a 2009 - 2013 Bachelor's Degree in Industrial Engineering @ Lehigh University. With a robust skill set that includes Loan Servicing, Information Technology, PowerPoint, Consulting, Social Media and more. Mel Bilge has 2 emails and 1 mobile phone numbers on RocketReach.
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