Mehak Kaur Email
ICT Support Officer @ Department of Local Government, Industry Regulation and Safety (LGIRS)
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Mehak Kaur Location
- Perth, WA, AU
Mehak Kaur Work
- ICT Support Officer @ (October 2026 - Present)
- Service Desk Officer @ (August 2024 - Present)
- Service Desk Analyst @ (July 2023 - August 2024)
- Customer Experience Representative and Technical Support @ (July 2022 - August 2023)
- Customer Service Team Lead @ (February 2019 - August 2022)
Mehak Kaur Education
- The University of Western Australia
Master's degree (Business Information and Logistics Management)
2018 - Guru Nanak Dev University, Amritsar
Master's of Technology (Electronics Engineering with specialisation in Communication Systems)
2016 - Punjab Technical University
Bachelor's of Technology (Electrical, Electronics and Communications Engineering)
2014
Mehak Kaur Skills
- Account Management
- Active Directory
- Agile Methodologies
- Analytical Skills
- Azure Active Directory
- Backup & Recovery Systems
- Call Logging
- Case Management
- Cisco Webex Meetings
- Citrix
- Client Issue Resolution
- Communication
- Complaint Management
- Computer Hardware Troubleshooting
- Customer Experience Management
- Customer Satisfaction
- Customer Support
- Data Analysis
- Data Reporting
- Desktop Support
- Employee Training
- Engineering
- Enquiries
- IT Hardware Support
- IT Service Management
- ITIL
- Incident Management
- Internet Protocol Suite (TCP/IP)
- Interpersonal Communication
- Jira
- Leadership
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Intune
- Multi-factor Authentication
- NetIQ AppManager
- Network Configuration
- Network Performance Analysis
- Networking
- Office 365
- Office 365 Administration
- Order Tracking
- Presentation Skills
- Problem Solving
- Process Automation
- Project Management
- Python (Programming Language)
- Remote Troubleshooting
- Requirements Analysis
- Root Cause Analysis
- SAP ERP
- SQL
- Service-Level Agreements (SLA)
- ServiceNow
- SharePoint
- Software Installation
- Stakeholder Management
- Technical Proficiency
- Technical Support
- Ticketing Systems
- Time Management
- Troubleshooting
- Virtual Private Network (VPN)
- Zenworks
Mehak Kaur Summary
- Mehak Kaur, based in Perth, WA, AU, is currently a ICT Support Officer at Department of Local Government, Industry Regulation and Safety (LGIRS). Mehak Kaur brings experience from previous roles at St John of God Health Care, Fujitsu, FedEx Express Australia and BP. Mehak Kaur holds a Master's degree in Business Information and Logistics Management @ The University of Western Australia. With a robust skill set that includes Account Management, Active Directory, Agile Methodologies, Analytical Skills, Azure Active Directory and more. Mehak Kaur has 1 emails on RocketReach.
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