McGirvanmedia Information

AUSTRALASIA'S FOREMOST MESSAGES ON HOLD SPECIALISTS. McGirvanmedia is the largest Voice Telephony Company on the East Coast of Australia and Asia-Pacific, and has been since 1987. Whether it’s a one-off job, a full package or a long-term partnership, we're here to help you with Messages on Hold and Music on Hold that will: * enhance branding * generate new sales, and * optimise ROI. Our main products include: MESSAGES ON HOLD | MUSIC ON HOLD: We’ve worked with Qantas, BMW, Suncorp, Coca-Cola, Ampol and many other high profile national and international clients for over 20 years. It’s a total package guaranteed with no extra costs. We work with you on the message on hold script, provide the best voices or music in the business, and update your on hold messages (and voicemail messages) as often as you need. Plus you're assured of exceptional digital production for all Messages on Hold. Every on hold message is produced by an award-winning team of writers & sound engineers, and mixed with EXCLUSIVE, copyright-free music to broadcast quality. INTERACTIVE VOICE RESPONSE (IVR), VOIP & AUTO ATTENDANT. We provide the comforting voice that directs your customer through your business’ journey via keypad or voice recognition. And once again, we're talking branded Interactive Voice Response messages. Wait queues, menu prompts, night messages, on-hold? We cover them all with the best voices in the business. And you can choose your own exclusive Brand Voice for ALL recordings, delivered in any format to suit your phone system. VOICE TRANSLATION Working with business overseas? Do you have overseas customers calling in? We can provide you with the best voice translations in the business covering over 23 foreign languages... all accent perfect for the region. (Regions include South East Asia, South Asia, Middle East, Europe and English - with USA and NZ accents.) In short, we can look after all your customer communication, including world class Messages on Hold.