Mazen D. Email
Content and Community Manager @ Captello
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Mazen D. Work
- Content and Community Manager @ (October 2026 - Present)
- Technical Support Specialist @ (December 2023 - October 2026)
- Technical Support Specialist at Lead Liaison | Cloud-Based Lead Generation Solutions | SaaS @ (December 2023 - October 2026)
- System Support Analyst @ (July 2022 - December 2023)
- Customer Service Representative @ (April 2018 - April 2020)
- Customer Service Representative @ Sutherland (January 2011 - September 2013)
Mazen D. Education
- Alexandria University
Bachelor's degree (Dentistry)
2000-2005
Mazen D. Skills
- 2nd Line IT Support
- ADDIE Model
- Agile Environment
- Analytical Skills
- Application Management
- Application Packaging
- Application Support
- Bug Tracking
- Communication
- Contact Centers
- Content Governance
- Customer Experience
- Customer Service
- Customer Service Representatives
- Customer Success
- Customer Support
- Data Entry
- Databases
- Desk Top Support
- E-Learning Development
- Eloqua
- English
- Event Ticketing
- Game Development
- HubSpot
- Information Technology
- Instructional Design
- Knowledge Management
- Lead Generation
- Lead Management
- Learning Management Systems
- Marketo
- Microsoft Excel
- Microsoft Office
- Networking
- Operations Management
- Oral Communication
- Phone Etiquette
- Problem Solving
- Project Management
- Public Speaking
- Quality Assurance
- Quality Control
- SQL
- Salesforce.com
- Scripting
- Service-Level Agreements (SLA)
- Skilled Multi-tasker
- Software Documentation
- Software as a Service (SaaS)
- Team Collaboration
- Team Leadership
- Technical Support
- Technical Writing
- Ticketing Systems
- Time Management
- Troubleshooting
- User Training
Mazen D. Summary
- Mazen D., is currently a Content and Community Manager at Captello. Mazen D. brings experience from previous roles at Captello, Lead Liaison, 3S POS and Vodafone. Mazen D. holds a 2000 - 2005 Bachelor's degree in Dentistry @ Alexandria University. With a robust skill set that includes 2nd Line IT Support, ADDIE Model, Agile Environment, Analytical Skills, Application Management and more. Mazen D. has 2 emails on RocketReach.
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