Front Office Executive @ Reef Oasis Dive Club (September 2021 - Present)
Lead Project Coordinator @ Reef Oasis Dive Club (June 2023 - March 2025)
Technical Support Engineer @ (June 2021 - February 2022)
Quality Assurance Executive @ Raya CX (September 2020 - June 2021)
Executive Trainer @ Raya CX (December 2019 - September 2020)
Technical Support Advisor @ Raya CX (July 2018 - December 2019)
Customer Support Advisor @ (August 2017 - June 2018)
Mayar Dawoud Education
Ain Shams University
Law
Mayar Dawoud Skills
Account Management
Analytical Skills
Business Development
Communication
Computer Hardware
Computer Hardware Installation
Customer Engagement
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service Representatives
Customer Success
Customer Support
Data Analysis
Design for Six Sigma (DFSS)
Escalation Process
Escalation Resolution
Guest Service Management
Hardware Diagnostics
Hardware Support
Interpersonal Communication
Interpersonal Skills
Key Performance Indicators
Market Analysis
Marketing
Microsoft Project
Multiple Project Coordination
Online Support
Operations Management
Phone Etiquette
Presentation Skills
Proactive Monitoring
Problem Solving
Product Service
Project Evaluation
Project Management
Project Planning
Project Plans
Public Relations
Quality Assurance Analysis
Quality Auditing
Quality Control
Quality Management
Quotations
RAM
Relationship Building
Relationship Development
Reporting & Analysis
Responsiveness
SWOT analysis
Sales Management
Service Operations
Service Standards
Six Sigma
Social Media Marketing
Software Installation
Software Project Management
Stakeholder Engagement
Support Management
Training
Troubleshooting
Mayar Dawoud Summary
Mayar Dawoud, based in Cairo, Cairo Governorate, EG, is currently a Customer Success Specialist at Founders Arm. Mayar Dawoud brings experience from previous roles at Reef Oasis Dive Club and FlairsTech. Mayar Dawoud holds a Law @ Ain Shams University. With a robust skill set that includes Account Management, Analytical Skills, Business Development, Communication, Computer Hardware and more. Mayar Dawoud has 1 emails on RocketReach.
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